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Process Administrator
3 months ago
Are you a switched-on young professional?
- Supportive environment
- Permanent Opportunity within a Government Organisation
Are you looking for a challenging role where you can provide crucial support to ensure the efficient and effective functioning of a national regulatory authority?
**About the Role**:
Our client is seeking a highly organised and proactive Process Administrator to join their team. As a Process Administrator, you will play a key role in providing quality case management, administration, and operational support to their members, enabling them to carry out their functions seamlessly.
The key requirements of the role are as follows:
- Provide comprehensive administrative support to Authority Members, fostering open and effective communication
- Coordinate and arrange case management conferences and investigation meetings both on-site and online, or for remote sessions
- Take detailed notes and minutes during case management conferences as required by Authority Members
- Facilitate logístical arrangements for meetings, including venue bookings, security arrangements, and interpreter services
- Review and proofread documentation, ensuring accuracy in simple calculations, names, formatting, punctuation, and grammar
- Effectively handle a large caseload, prepare and maintain both electronic and hardcopy files, and ensure timely follow-up
- Manage the daily workflow of the general office inbox
**About You**:
- Strong administration skills with excellent planning, prioritisation, and organisational abilities
- Energetic and positive attitude, with a proactive approach to work
- Ability to quickly establish and build strong working relationships with team members and stakeholders
- Exceptional written and oral communication skills
- Outstanding customer service skills with a strong service delivery mindset
- Some experience or knowledge of legal speak and legislation desired
- Proficient in Microsoft Products - Outlook, Word, Excel, MS Teams, as well as Database Admnistration
If you are looking to take that next step in your career within a dynamic and supportive environment, then
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