Workplace Experience Coordinator
3 weeks ago
We at Ventia truly believe our people are our greatest asset With the use of state-of-the-art technologies, Ventia continue to invest in its people through on-going training and development to ensure delivery of service excellence. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.
**About the role**:
A truly exciting opportunity now exists for highly committed Workplace Experience Coordinator to join our collaborative and vibrant team in our brand-new Auckland offices. You will take full responsibility of providing high level customer service and guidance to our Ventia staff members and guests working in a face to face role.
Specifically, your responsibilities will include (but not limited to)
- Maintaining overall presentation of the office and assisting guests and visitors at reception
- Assisting with facilitation of other events across Ventia Group corporate office locations
- Coordinating overall day-day-day use of office, assisting with AV set-up, catering as well as setting up rooms for meetings
- Assisting with logging facilities issues and accompanying contractors when on site
- Providing positive frontline customer experiences to our internal and external customers
- Delivering a high level of concierge service within Ventia Group sites as well as coordinating onsite events
- Providing on-going support to other Ventia Group corporate sites as required
**About you**:
Ideally, you have demonstrable experience in a similar role within a large corporate, event management or a prestigious hotel where customer service is paramount. Highly committed to delivering service excellence, you enjoy working in a fast-paced environment with multiple stakeholders. Your communication skills, as well as your ability to multi-task is second to none. You are on an on-going quest for continuous improvement and take pride in using your initiative to go beyond the call of your duty Your eagerness to surpass stakeholder expectations, coupled with your ability to solve problems will ensure your success in this high touch role.
**HOW TO APPLY**
DIVERSITY
We acknowledge the importance of our people’s diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
- N.B. We respectfully request no agency approaches_
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