Customer Partnership Lead

9 months ago

Auckland City, New Zealand Datacom Full time

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
The Nuts and Bolts
About the Role
Customer Partnerships Lead is a senior leadership role that will be responsible for managing their allocated accounts, across segmentations for the customer lifecycle against the strategic plan, growth, relationships, market brand, delivery, and sustainability of our customer portfolio.
A Customer Partnerships Lead will be allocated clients depending on where the client is in the relationship (sales) lifecycle and mapped against your skill set.
For your customer portfolio, both existing and prospective, you will be responsible for the strategy, growth, sustainability, and profitability. Along with ensuring exceptional customer satisfaction, there is significant latitude to shape Datacom’s offerings in response to evolving market and customer needs. This encourages and suits an entrepreneurial spirit utilising your extensive Executive level relationships and deep customer relationships to identify future opportunities for Datacom.
What you’ll bring
- Proven ability to secure new and to grow account revenue and profitability.
- Ability to lead and story tell at presentations and confidently sell Datacoms offerings.
- Ability to write high quality proposal documents.
- Financial/commercial/contractual analysis, management, and governance. - Demonstrated Negotiation skills
- Ability to partner with our clients
- Experience across Sales and or Delivery in Technology consulting organisations

**Responsibilities**:
**Strategy & Growth**:

- Strategic planning and execution of acquisition for new customers in your value creation role.
- Focused on new customer acquisition and the exceptional growth (white space) within our existing and new customer portfolio.
- Net new customers into Datacom’s portfolio, that positively contribute to our revenue and margin performance.
- Execution of significant new business opportunities within your customer portfolio in your value realisation role.

**Collaborate with wider Datacom to deliver**:

- Development of a customer portfolio strategy that will deliver growth & profitability.
- Focus on excellent service delivery for contracted services and incremental growth along with identification of significant business opportunities within your client base.
- Lead and manage the team in the execution of the account plan and objectives and provide regular periodic updates on progress to plan.

**Relationships**:

- Responsibility for Executive level account relationships and partner engagement focused on the development of enduring relationships that are value driven across the region, and wider, for the benefit of all Datacom Group.
- Be active in the market and recognised as a person with influence and presence.
- The Customer Partnerships Lead will have a customer focussed/market facing priority, with the goal to develop long term quality engagements with typically large public and private New Zealand organisations.
- Building value-based relationships in our accounts whilst developing key relationships (and ecosystems) that strategically enable you to deliver on Datacom objectives.

**Delivery**:

- Excellent service delivery for customers with contracted services. Incremental growth of these contracted customers along with focus on identification of significant new business opportunities
- Ensure all delivery is well planned and executed with excellence. Ensuring the right people, commercials and governance are in place to deliver successfully to our customers. This constant creation of value will in turn drive business growth and profitability for Datacom.
- Responsible for contributing to the development a high-performing, industry recognised team of Customer focused professionals who shape and orient Datacom’s customer relationships to a one based on the creation of customer value at every opportunity.
- Focus on driving continuous improvement and developing innovative and creative solutions that add value to Datacom and our customers.

Why you want to join us

  • Customer Partnership Lead

    4 months ago

    Wellington City, New Zealand Datacom Full time

    Our why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the role (your why) Are you ready to elevate your career in a dynamic, senior leadership role? As a Customer Partnership Lead at Datacom, you will be at the...

  • Partnership Lead

    7 months ago

    Auckland City, New Zealand Tend Full time

    **Partnership Lead - open location with frequent travel to Auckland & Wellington.** Our purpose is to help New Zealanders to be the healthiest people in the world. We are a digital-first, full-service primary healthcare provider building a world class integrated and technology led healthcare ecosystem. With 130,000 patients across Aotearoa and 25 medical...

  • Commercial Partnerships Lead

    8 months ago

    Auckland City, New Zealand Infinitas Full time

    Newly Created Role - Drive own strategy - Great team and organisation We are looking for an outstanding Commercial Partnerships Lead to join a well-run and established sport organisation. We need a proactive and motivated commercial or sales leader to develop and grow partnerships in a strategic way to deliver the best results to stakeholders and deliver...

  • Relationship Partnership Lead

    7 months ago

    Auckland City, New Zealand Auckland Transport Full time

    Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities. Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will...

  • Kaitohutohu Matua

    7 months ago

    Wellington City, New Zealand Statistics New Zealand Full time

    **Kaitohutohu Matua - Partnerships Lead Advisor** Join an organisation contributing to meaningful outcomes, About Aotearoa, for Aotearoa - data that improves lives today and for generations to come. - New role, make it your own, set the standard - Bring your creativity, passion, innovation, and ideas - Work in our brand new 6 star green building, or work...

  • Marketing Manager

    7 months ago

    Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. **Our people come first, **we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work...

  • Customer Experience Lead

    7 months ago

    Auckland City, New Zealand Auckland Transport Full time

    **Customer Experience Lead (1 year fixed-term)** Auckland Transport (AT) keeps Auckland moving! We plan and fund public transport, promote and initiate alternative ways to get around the city, operate and maintain the local road network, and manage parking and traffic systems. How are we going to deliver easy and safe journeys for a growing and vibrant...

  • National Healthcare Partnerships Lead

    3 weeks ago

    Auckland City, New Zealand AIA Full time

    BELIEVE IN BETTER Do you believe in leading the way to a better, healthier, more sustainable future? At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the...

  • Partnership and Network Lead

    7 months ago

    Auckland City, New Zealand Te Whatu Ora - Health New Zealand Full time

    Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it. **Te whiwhinga mahi | The...

  • Strategic Partnership Manager

    6 months ago

    Auckland City, New Zealand Thermo Fisher Scientific Full time

    Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Our team of more than 125,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services...

  • Strategic Partnership Manager

    6 months ago

    Auckland City, New Zealand Thermo Fisher Scientific Full time

    Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Our team of more than 125,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services...

  • Customer Contracts Lead

    2 months ago

    Auckland City, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Permanent **Category** Customer Service **Business** Humes Pipeline Systems **Location** Auckland **Job Reference** 38469 **Posted Date** 31-Oct-2024 **Closing Date** 30-Nov-2024 **Description**: - We are on the lookout for someone that has a knack for knowing their customers’ needs and next steps. -...

  • Senior Manager, Partnerships

    7 months ago

    Auckland City, New Zealand Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by**: Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a **Senior Manager, Partnerships** to join our Partnerships team in APAC. As the Senior Manager, Partnerships - APAC, you will use your experience leading business development and...

  • National Healthcare Partnerships Lead

    3 weeks ago

    Auckland, New Zealand Aia Hong Kong And Macau Full time

    National Healthcare Partnerships Lead Apply locations Auckland, NZ-AIA New Zealand time type Full time posted on Posted Yesterday job requisition id JR-53696BELIEVE IN BETTER Do you believe in leading the way to a better, healthier, more sustainable future?At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone....

  • National Healthcare Partnerships Lead

    3 weeks ago

    Auckland, New Zealand Aia Hong Kong And Macau Full time

    National Healthcare Partnerships LeadApply locations Auckland, NZ-AIA New Zealand time type Full time posted on Posted Yesterday job requisition id JR-53696BELIEVE IN BETTERDo you believe in leading the way to a better, healthier, more sustainable future?At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone....

  • National Healthcare Partnerships Lead

    3 weeks ago

    Auckland, New Zealand Aia Hong Kong And Macau Full time

    National Healthcare Partnerships LeadApply locations Auckland, NZ-AIA New Zealand time type Full time posted on Posted 2 Days Ago job requisition id JR-53696BELIEVE IN BETTER Do you believe in leading the way to a better, healthier, more sustainable future?At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone....

  • National Healthcare Partnerships Lead

    3 weeks ago

    Auckland, New Zealand Aia Hong Kong And Macau Full time

    National Healthcare Partnerships LeadApply locations Auckland, NZ-AIA New Zealand time type Full time posted on Posted 2 Days Ago job requisition id JR-53696BELIEVE IN BETTERDo you believe in leading the way to a better, healthier, more sustainable future?At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone....

  • Client Partnerships Executive

    7 months ago

    Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Join Australasia’s largest retail media ecosystem - An exhilarating opportunity to commence your Cartology NZ journey - Key Sales support role - showcase your analytical skills Ponsonby offices, fun team attractive base salary + incentive scheme **Ready to make an impact? **Cartology is the Woolworths Groups stand-alone media business. The Cartology...

  • Brand Partnership Manager

    7 months ago

    Auckland City, New Zealand BNZ Full time

    **He Waka Eke Noa | Creating Great Together** Here at BNZ we work in a collaborative, creative and agile environment with a strong focus on your learning and development and career progression. You can look forward to enjoying 6 weeks annual leave every year, a flexible work environment, great staff benefits (e.g. Life and medical insurance, etc) and...

  • Partnerships Executive

    7 months ago

    Auckland City, New Zealand Stuff Full time

    Who are we? Stuff Events is renowned for organising the nation's most iconic and captivating experiences. We are the creators of the epic Round the Bays fun run, the much-loved NZ House & Garden Tours, the innovative Central Districts Field Days, and much, much more. Our mission? To create unforgettable, quality experiences and leave a lasting impact on the...