Senior Manager, Partnerships

3 weeks ago

Auckland City, New Zealand Lightspeed Commerce Full time

**Hi there Thanks for stopping by**:
Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We're looking for a **Senior Manager, Partnerships** to join our Partnerships team in APAC. As the Senior Manager, Partnerships - APAC, you will use your experience leading business development and channel sales teams to create net new value through a variety of activities such as new partnership acquisition, new approaches to monetising existing customer flows and/or opening up new regions and business types to sell the Lightspeed platform and services.

With dynamic and customer-centric leadership, you bring a blend of energy and drive, strategic thinking and an ability to zoom in and out on different parts of the Lightspeed business looking for opportunities to grow, and then mobilise a Partnerships team to prospect, engage, negotiate, close and then monetize with partners.

Reporting to the MD of APAC and working across both the retail and the hospitality verticals, this role involves significant opportunity to interact with all parts of the organisation at all levels and highly impact Lightspeed's global growth journey.

**What you'll be doing**:

- Manage and continue building and growing a world-class Partnership team that manages the full life cycle of Partnerships, doing everything from identifying, qualifying, analysing, presenting a Partnership solution, negotiating and closing
- Spearhead the team's efforts in driving Sales Qualified Leads (SQLs) and Monthly Recurring Revenue (MRR) to consistently meet and surpass organisational benchmarks.
- Serve as the senior liaison for key partners, proactively addressing challenges, capitalising on opportunities, and ensuring their trajectory aligns with Lightspeed's growth aspirations. This includes attending and supporting PDMs in negotiations for large significant partners and attending Partner Development meetings with larger partners.
- Oversee that team KPIs and performance metrics are consistently achieved on a monthly and quarterly basis
- Use analytical tools and data analysis to drive decisions to grow partnerships, identify new areas of opportunity and demonstrate business impact to internal and external stakeholders
- Fix and then optimise our APAC Partnership processes, by driving and managing central teams such as IS, IT, Corporate Data and Rev Ops
- Design and develop Partnership programs in collaboration with our Marketing, Sales, Success, Support, Finance and Product teams
- Develop accurate forecasts and manage activities in our CRM
- Collaborate with internal team members to maximise value of partnerships

And a little bit of
- Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren't strictly within the scope of your role.

**What you need to bring**:

- Experience leading partnership teams; Software or tech experience preferred
- Excellent leadership or people management experience
- Experience with generating pipeline forecasts
- B2B relationship building skills, with the ability to develop comprehensive growth strategies
- You have a proven track record of engaging and executing strategic, distribution product and marketing partnerships
- Knowledge of and experience with Salesforce
- _Retail and/or Hospitality experience [Nice to have]_

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try

**What's in it for you?**:
Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

- Lightspeed share scheme (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Work remotely from anywhere in the world for up to 60 days per year
- Health and wellness benefit of $500 per year
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- LinkedIn Learning license
- Volunteer day
- Secure, full-time carpark
- Dog-friendly environment
- Free fresh fruits, snacks and drinks (and cake for your birthday)
- Awesome office space located in Newmarket (Auckland)

**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about in

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