Customer Experience Lead

**Why you would like it**: - Influence a strategic vision for top-notch customer experience. - Play a pivotal role in shaping the consumer journey. - Collaborate with a dynamic, customer-focused team. - Lead initiatives in an environment that values innovation. - Direct impact on enhancing user satisfaction and loyalty. **The opportunity**: Here's your...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

Are you a motivated, driven person, who is looking for a role where you can lead change initiatives designed to improve the customer experience? This role may be for you! About nib | Ko Wai Mātou- Free health, life, income protection insurance + discounts for family- Join a supportive and dedicated team where you can develop and enhance your career- Great...

**Customer Experience Programme Lead**: - **Reference**: 35670 - **Posted on**: 04 Sep 2024 - **Closes on**: 18 Sep 2024 15:45 - **Locations**: Auckland - Central - **Job level**: Experienced (3 - 7 years) - **Work type**: Full-time - **Additional info**: CX Programme Lead_2024.pdf **What You'll Be Doing | Mō te Tūranga** The Customer Experience (CX)...

Lead and facilitate major projects using design thinking methodology. - Flexible & hybrid work environment - WFH & Office - Fixed term, fulltime opportunity till June 2025 **He angitūtanga: The opportunity** We have an exciting opportunity for a Customer Experience Design Lead to join our Business Improvement & Enterprise Change team within the newly...

Are you a motivated, driven person, who is looking for a role where you can lead change initiatives designed to improve the customer experience? This role may be for you! About nib | Ko Wai Mātou - Free health, life, income protection insurance + discounts for family - Join a supportive and dedicated team where you can learn and develop your career -...

**Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in...

**Mo te tūranga | About the Role**: We have an opening for an outstanding professional to join ASB's Lend and Protect (L&P) Tribe. As part of the Home Loan & Insurance propositions workstream, you will deliver innovative experiences and propositions for our customers that help them achieve their home ownership goals. As a Customer Experience Owner (CXO),...

Customer Service Superstar needed now! **Your new company** My client is proudly 100% New Zealand owned. They are a leading player in the hospitality industry. They provide their valued customers with bespoke equipment used both back and front of the house. **Your new role** The customer service representative is responsible for providing effective...

**We are a leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. Our success as a company relies on the engagement of our employees. We encourage our employees to develop their strengths, and we recognize their achievements. For you, this means a wide variety of job roles, and exciting...

Company Description At TheMarket, we are passionate about the brands and merchants that we work with, selecting authentic alignments to tell great stories via our various marketing channels. Whether it’s search, display, affiliates, retargeting or social; targeting awareness, consideration or purchase intents; on mobile, app, desktop or tablet - we strive...

**Company Description** Mō mātou - What is our story?** Clarus Group safely delivers the vital energy New Zealand needs to thrive today and in the future. From small beginnings in Taranaki, our Rockgas, Firstgas, Firstlight, Flexgas and Gas Service NZ operations now span the length and breadth of Aotearoa — so you’re never far away from our good...

The Role Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique. We are driven by our values of being trusted, sustainably minded, innovative, generous, and...

We are Lumify. Together, we are shining a light on future learning. We are the best-in-class, vendor-certified, IT training for businesses. **We are Lumify** It’s not a word you’ll find in the dictionary, but it’s a word that means a lot to us. We define Lumify as the process of illuminating lives through learning. It’s about striving to be...

**About the Opportunity**: Join a leading and iconic Kiwi company in their critical Retail Experience Lead role. You'll play a crucial part in driving the performance of retail stores across the largest region in the country, covering Auckland to the top of the North Island. This role focuses on relationship building and influencing, working closely with...

Join Us as the Head of Customer Experience & Innovation! Are you ready to shape the future of customer experience and digital innovation? We're looking for a visionary leader to join our brand-new, dynamic team, reporting to the Group GM of Digital Transformation. This is a unique opportunity to drive customer excellence and lead our Centre of Excellence...

Customer Experience Administrator - 6 Month Contract - Wellington CBD **Your new company** We are excited to be working with a leading Construction business in Wellington who are looking for a Customer Experience Administrator to join their fantastic Communications team in their CBD offices. This is a great opportunity for some with exceptional Customer...

Join Cisco's Customer Experience (CX) team and be a part of an exciting transformation! We're reshaping our CX Operating Model to deliver more personalized, proactive, and predictive interactions. As a key player in this journey, focus on value creation for customers across the whole portfolio of products, software, and services. You will help customers...

Influence change within the health sector - Have a positive impact on consumer experience and outcomes - Opportunity to grow your career in consumer experience and clinical governance **About New Zealand Blood Service** New Zealand Blood Service (NZBS) has sole responsibility for collecting, processing and distributing blood in New Zealand. Through the...

Customer Experience Coordinator We have a great opportunity for a customer specialist to lead our team and provide exceptional experiences across our business. Join Toyota's top dealership in NZ, recent winners of the Supreme Excellence Award. The Cooke Howlison Motor Group is Otago’s largest automotive group and has been a trusted name in the automotive...