Customer Technical Delivery Manager

3 months ago


Auckland City, New Zealand Genesis Energy NZ Full time

Reference #- 25070- Posted on- 19 Sep 2024- Closes on- 29 Sep 2024 23:00- Location(s)- Auckland Office, Hamilton Office- Expertise- Engineering, Electrical- Job level(s)- Experienced- Work type(s)- Permanent full-time**About us**

Genesis Energy is one of New Zealand's leading energy retailers, supplying electricity, natural gas and LPG to more than half a million customers across the country and providing almost 20% of New Zealand's electricity. We want to be New Zealander's first choice for energy management, striving to deliver new products and services, challenge the status quo, be bold and innovative and take responsibility for our customers and what matters to them.

Between now and 2035, Genesis will play a unique and vital role in energy transition. By joining us, you will play your part in supporting the delivery of innovative energy solutions which will create a more sustainable future for our customers, company and for Aotearoa.

**About the role**

This role is an exciting opportunity to lead the scoping, pricing, and delivery of non-energy products and services to some of New Zealand's top commercial and industrial clients. In this role, you will bring your technical background and mechanical expertise to bridge the gap between our sales team and valued customers. You will play a pivotal role in driving innovative mechanical solutions to improve customer's energy efficiency and decarbonisation ambitions that meet and exceed client expectations.

In this role you will;
- Guide the sales team with technical acumen in high-stakes meetings and sales processes, including RFPs and renewals.
- Identify customer energy and carbon reduction/optimisation opportunities aligned to Genesis' non-energy product offerings.
- Develop customer proposals for non-energy products, including commercials and maintaining technical accountability.
- Lead the execution of non-energy projects, be it by managing 3rd party delivery partners or in-house led, ensuring seamless delivery and exceeding client expectations.
- Act as the link between customers and the product team, providing feedback to enhance our offerings.
- Assist with due diligence and assessing RFI/RFP responses from external partners.

**About you**

We are looking for a strategic and technically skilled individual who thrives in a high-pressure environment and is passionate about meeting customer needs.

You will also have;
- Sound experience in a process-mechanical engineering role, ideally having utilities experience (boilers, heatpumps, refrigeration, etc.).
- Downstream of the meter energy engineering capability, with the ability to identify and quantify energy and carbon reduction initiatives across industrial facilities
- Experience in project delivery and sound technical knowledge of energy and utilities technologies in the industrial sector.
- Understanding of the energy market Attention to detail and an inquisitive nature to understand and align with customer needs.

**About our benefits**

At Genesis, we value your wellbeing and your contribution to our team. That's why we offer you great employee benefits for you and your family. Some of our benefits include:

- Health insurance, trauma and life insurance for you, and best doctors online service for you and your family.
- Electricity and gas discounts and an extra 20 power shout hours per year if you choose us as your provider.
- A flexible working policy to support you to balance personal and professional needs.
- Career development opportunities and a supportive learning culture.

We value diversity and inclusion, and we believe that equity, gender and wellness are essential for our success. We are a market leader that empowers our people to make a positive difference for our customers, our communities and our environment.

If you want to help shape the future of New Zealand's energy sector,



  • Auckland City, New Zealand Genesis Energy NZ Full time

    Reference #- 25068- Posted on- 19 Sep 2024- Closes on- 29 Sep 2024 23:00- Location(s)- Auckland Office, Hamilton Office- Expertise- Information Technology- Job level(s)- Experienced- Work type(s)- Permanent full-time**About us** Genesis Energy is one of New Zealand's leading energy retailers, supplying electricity, natural gas and LPG to more than half a...


  • Wellington City, New Zealand Datacom Full time

    Our team Tis is an excellent opportunity, joining an incredible team of peers with a chance to take your career to new heights! You will be part of our extensive Service Management Practice who support each other working collaboratively across locations to achieve the best outcomes for our customers. About the Role Technical Delivery Manager is responsible...


  • Auckland City, New Zealand CDC Data Centres Full time

    **About us**: Established in 2007, CDC Data Centres is Australia and New Zealand’s leading operator of sovereign, secure, world-class data centre facilities. CDC currently runs two world-class hyperscale data centres in Auckland. CDC’s data centre investment here in New Zealand will be a key driver in the improvement of digital inclusion across society...


  • Auckland City, New Zealand Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (Your Why) As the Technical Service Delivery Manager, you will play a pivotal role in ensuring the smooth delivery of various projects and...


  • Auckland City, New Zealand UneeQ Full time

    **About UneeQ**: UneeQ is an artificial intelligence company, developing the most advanced autonomous digital human platform available for customer interactions. Our mission is to deliver digital human experiences that reduce complexity, improve conversions and create memorable customer moments for brands. Working at the leading edge of technology, UneeQ is...


  • Auckland, New Zealand Uneeq Full time

    About UneeQUneeQ is an artificial intelligence company, developing the most advanced autonomous digital human platform available for customer interactions. Our mission is to deliver digital human experiences that reduce complexity, improve conversions, and create memorable customer moments for brands.Working at the leading edge of technology, UneeQ is...


  • Auckland City, New Zealand Cubic Corporation Full time

    Business Unit: Cubic Defense Company Details: This role will report to the CDNZ Chief Engineer or Director of Engineering. Job Details: Essential Job Duties and Responsibilities: - Manages project engineering staff; motivates, delegates, coaches and trains subordinates. Adopts and enforces the best project engineering and control account management...

  • Technical Manager

    4 months ago


    Auckland City, New Zealand Genesis Energy NZ Full time

    Reference #- 25466- Posted on- 09 Aug 2024- Closes on- 23 Aug 2024 12:00- Location(s)- Auckland Office, Hamilton Office- Expertise- Engineering, Project Management- Job level(s)- Experienced, Management- Work type(s)- Permanent full-time- **Newly created role** - **Support high-impact projects at the core of our Gen35 Strategy** - **Hamilton or...


  • Auckland City, New Zealand Delivery Centric Technologies Full time

    **Role: SAP Development Architect** **Location: Auckland, New Zealand** **Client: HCL** - **About Delivery Centric**:_ - Delivery Centric is a customer focused, technology solutions provider for the APAC region. With a reputation for being a reliable, flexible and scalable partner. This is because we take great pride in delivering high quality outcomes at...


  • Wellington City, New Zealand DXC Technology Full time

    As part of DXC Technology, we offer speed and agility with thought leadership on a global scale. This allows us to design and deliver innovative market-leading solutions that enable clients to transform their businesses and the broader market. Oracle has globally recognised DXC’s expertise and skills by accrediting us as an Oracle Platinum Partner, Oracle...


  • Auckland, New Zealand Digitalhumans Full time

    We are seeking a highly capable and flexible Technical Delivery Lead in our Auckland team.This exciting role will play a pivotal part in planning and executing digital human experiences for our customers – some of the most recognizable and innovative brands in the world.Responsibilities include bridging the gap between technical teams and business...


  • Auckland, New Zealand Dxc Technology Inc. Full time

    Customer Delivery ManagerJob Description: DXC Technology - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT...


  • Auckland, New Zealand Dxc Technology Inc. Full time

    Customer Delivery ManagerJob Description:DXC Technology - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT...


  • Auckland City, New Zealand Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) The Service Delivery Manager is responsible for assuming responsibility for managing the quality and cost-effective service delivery to...


  • Auckland City, New Zealand Chorus NZ Limited Full time

    Nau mai, haere mai. We’re Chorus. You may have already heard about us and know we’re the team empowering Aotearoa’s digital future with our ultra-fast fibre. We’re a talented bunch who are passionate about our purpose; connecting Aotearoa so that we can all live, work, learn and play. **Te** Momo **Tūranga** | Contract**:Permanent **Te** Wāhi...


  • Auckland City, New Zealand Chorus NZ Limited Full time

    Nau mai, haere mai. We’re Chorus. You may have already heard about us and know we’re the team empowering Aotearoa’s digital future with our ultra-fast fibre. We’re a talented bunch who are passionate about our purpose; connecting Aotearoa so that we can all live, work, learn and play. **Te** Momo **Tūranga** | Contract**:Permanent **Te** Wāhi...


  • Auckland City, New Zealand New Zealand Government Full time

    Looking for that new Leadership role? As Chief Customs Officer (CCO) Customs Technical Unit, you'll lead NZ Customs' team across operations and at a strategic level within Operations Support. The CCO is responsible for having oversight of the unit, ensuring delivery of service to key stakeholders and being a lead contributor in the building of the future...


  • Auckland City, New Zealand FUJIFILM Full time

    Permanent, full-time position - Excellent staff benefits - Competitive Salary package plus Bonus **About CodeBlue a Fujifilm Business Innovation New Zealand Company**: At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: ‘We never stop finding ways to help Kiwi’s work...


  • Wellington City, New Zealand Orange Business Full time

    **Votre rôle**: A Customer leader having overall accountability & responsibility for quality of service, customer satisfaction, service level management, continuous service improvement, technical performance analysis & solution enhancements for all Orange insourced and outsourced services across Service Delivery operations for global strategic customers. -...

  • Stormwater Engineer

    2 weeks ago


    Auckland, New Zealand Construction & Technical Recruitment Full time

    Stormwater Engineer - Technical Director Join a Leading Consultancy Driving a Range of Major New Projects Our client, a renowned multi-disciplinary consultancy, has secured a landmark package of projects and is expanding their team. This is your chance to make a significant impact on high-profile projects, with opportunities for career progression and...