Digital Asset Lifecycle Manager

3 weeks ago

Christchurch, New Zealand University of Canterbury Full time

Rantonga Matihiko | Digital Services
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand
- Full-time 37.5 hours per week (1.0 FTE)
- Continuing (permanent) position
- Generous annual leave provisions and professional development opportunities
- Kia hiwa rā, kia hiwa rā _He hiahia, he pūkenga nōu ki te mahi a te _Digital Asset Lifecycle Manager_? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei._

**Āu Mahi | What You Will Do**
In this crucial role you will work alongside the Head of Service Experience, to lead and enable a transformation in the experience of staff and students when requiring the procurement, provisioning and deprovisioning of software and hardware.

Fostering and leading a highly engaged, customer centric team the service-obsessed Digital Asset Lifecycle Manager will effectively leverage data, measures, feedback and relationships to continuously improve the end user experience. You will lead, through the effective use of data, the optimisation of UC's assets, identifying waste and opportunities to drive organisational efficiencies. Further you will enable greater transparency and accountability for Digital assets across the University of Canterbury (UC), ensuring UC adheres to stated lifecycle policies for equipment as well as ensuring there security to avoid unexplained loss of assets.

You will champion the achievement of UC's sustainability goals by ensuring Digital hardware assets are disposed or gifted under agreed policies and processes. As a Digital leader you will foster and champion a customer centric, service obsessed mindset whilst also enabling agile and lean ways of working within and amongst our teams.

**Mōu | Who You Are**

You will be highly experienced in IT management (preferably in the tertiary education sector) with much of this time being focused in IT service management and/or service desk delivery. Holding a Bachelor's Degree (NZQA Level 7) or relevant work experience and be ITIL v4 Certified you will also:

- Minimum 3+ years leading IT procurement and asset management
- Extensive understanding of core ITIL practices - e.g. Incident, Change, Problem.
- Experience of leading an operational IT unit with multiple teams via several direct reports
- Experience of delivering ICT services to a Service Level Agreement with an internal or external customer
- Experience fostering and leading cultural change within teams.
- Experience with leading performance management of team members
- Excellent communication, group presentation and interpersonal skills, as well as the ability to write and deliver succinct business proposals and plans
- Financial literacy to forecast and manage team and departmental budgetsand forecasting
- Solid experience operating in M365 and particularly leveraging Teams, Sharepoint Online for collaboration.
- Effective motivational, negotiation and dispute resolution skills
- An ongoing commitment to own professional development, including keeping up-to-date with relevant industry developments and appropriate training
- Competency in te reo Māori me ōna tikanga is an advantage.

**Mahi Ngātahi | Who You Will Work With**

**Ngā Painga o UC | Why UC**

In 2023 UC is celebrating 150 years of accessible education. The past, the present and the future are intertwined. For more information on our 150th Anniversary visit us here.

Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here.

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

**The closing date for this position is: 11 August 2023 (midnight, NZ time)**:
**Pēhea te tono mai | How You Apply**

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand then you may also be considered.

**Job Details**:

- Reference #
16449- Posted on
07 Aug 2023- Closes on
11 Aug 2023 23:55- Location(s)
Christchurch- Expertise
Information Technology- Job level(s)
Experienced, Management- Work type(s)
Continuing (Permanent) full-time

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