Account Executive

1 week ago

Auckland City, New Zealand Uber Full time

**#GreatMindsDon'tThinkAlike **At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

**About the Team**

Uber has recently launched Uber Direct, an on-demand delivery service for business customers. The last-mile delivery market is estimated to be worth upwards of $7.5b AUD in Australia, with rapidly increasing consumer preference for on-demand services. Uber Direct has the potential to support on-demand delivery across a range of customer verticals - restaurants, supermarkets, non-food retailers, and many more use cases yet to be discovered. We are creating something brand new Many of the problems we face are new for Uber and require creative solutions that cater to different customers, we're able to solve them because we deeply care **#BuildwithHeart.**

**About the Role**

Uber Direct is changing the way delivery is done around the world. We allow brands to leverage Uber's fleet of delivery partners to offer world leading speed and reliability for orders made through their existing websites or apps.

We have developed Partnerships with Merchants across a variety of verticals including Restaurants, Grocery and Retail and are only just getting started.

We are looking for someone to lead this growth for New Zealand, to be the face of Uber Direct for the market and operate across both sales and account management. You will serve as a trusted partner to our Merchants, understanding their needs and unlocking opportunities for them to grow their business through the power of our platform. You will manage deals end to end from discovery to pitch, pricing, negotiation, and close. You then work collaboratively with operations and product teams to help them grow with us.

**Your impact in role**:
**Strategic Pursuit & Acquisition**:

- Develop a comprehensive sales strategy in collaboration with the Grocery, Retail, and Restaurants teams to expand the Uber Direct portfolio of enterprise partners in New Zealand.
- Lead sales discovery and manage the full sales cycle, from initial engagement through to closing deals, ensuring successful partnerships for Uber Direct.

**Account Ownership & Management**:

- Cultivate and maintain strong relationships with acquired partners, driving ongoing satisfaction, retention, and growth through Uber Direct's solutions.
- Serve as the primary point of contact for key accounts, offering proactive support and resolving operational challenges efficiently.
- Leverage cross-functional teams to deliver tailored solutions, ensuring optimal service for Uber Direct's high-priority New Zealand partners.

**Local Market Expert**:

- Support other teams in closing deals and achieving sales targets by sharing expertise and best practices for navigating the New Zealand market.

**The experience you'll bring**:

- **Go-Get-It**: A results-driven, "go-getter" mindset with a proven ability to thrive in fast-paced, high-pressure environments. Skilled at adapting to ambiguity and shifting priorities while maintaining focus on achieving goals.
- **Proven Track Record**: 5+ years of experience in sales, account management, or business development, partnering with enterprise brands.
- **End-to-End Sales Leadership**: Proven expertise in managing the entire sales cycle-from prospecting to closing as well as nurturing long-term relationships. Skilled in identifying business opportunities and leveraging solution-based sales techniques.
- ** Effective Communication**: Exceptional written and verbal communication skills, with a demonstrated ability to engage and influence a diverse range of stakeholders, including C-suite Executives.
- **Tech/SaaS Expertise**: Deep familiarity with selling complex products and solutions. Proven success in selling to or partnering with multi-unit brands, delivery services, and third-party marketplace models is advantageous.

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