Claims Advisor

1 week ago


Auckland, Auckland, New Zealand Zurich Insurance Company Ltd. Full time
Claims Advisor - Motor

Zurich is a leader in the insurance industry, committed to making a real difference and driving a sustainable future for our people, customers, and communities. We're on a journey towards a brighter future, and we invite you to join us.

About the Role
  • Manage and resolve allocated claims to the best advantage for the company, maintaining fairness to claimants and compliance with management procedures, standards, and values.
  • Comply with regulatory, industry, and organisational standards, following set procedures and processes.
  • Provide a level of service that matches or exceeds minimum service standards, taking a flexible and proactive approach towards satisfying clients without compromising Zurich's position as the insurer.
  • Maintain a professional, consistent approach towards all claims, operating within authority levels and procedural guidelines.
Key Responsibilities
  • Experience in claims handling, preferably motor claims.
  • Knowledge and understanding of relevant legislation.
  • Intermediate level of proficiency in Word and Excel.
  • Ability to provide high-quality service to external and internal stakeholders.
About Zurich

Zurich is a great place to be, where you can truly belong and thrive. We offer:

  • A supportive and inclusive work environment.
  • Opportunities to explore your passions, fuel innovation, and drive equity.
  • Access to programs that promote wellbeing and work-life balance.
  • A range of benefits, including a wellbeing payment and a new starter e-voucher.

Zurich is an equal opportunity employer, committed to ensuring a fair and accessible recruitment process for all candidates. If you require any special accommodations, please let us know at the time of your application.

Join Our Team

At Zurich, we're on a journey towards a brighter future. If you're passionate about making a difference and want to be part of a values-led organisation, we invite you to join us. Together, let's create a brighter future and make a positive impact.


  • Risk Advisor

    2 months ago


    Auckland, Auckland, New Zealand Marsh Full time

    Marsh is seeking candidates for the following position based in the Auckland office: Risk Advisor - CommercialWhat can you expect?The prime responsibility for the Risk Advisor is to assist Client Executives in all aspects of client service, including face to face client contact, administration, technical support and business development. In association with...

  • Claims Advisor

    2 months ago


    Auckland City, New Zealand Madison Recruitment Full time

    Are you passionate about Insurance, or building your career and looking for an exciting new step? We are currently on the lookout for a Claims Advisor. As a Claims Advisor your key purpose is to provide effective and timely management of the claims process. Key responsibilities as a Claims Advisor will include: - To provide a high level of claims...

  • Senior Claims Advisor

    3 months ago


    Auckland City, New Zealand Madison Recruitment Full time

    Our client is a multinational organization specializing in insurance brokerage and financial advisory services. With offices worldwide, their primary objective is to help clients reduce their overall cost of risk. They are renowned for providing industry-focused brokerage, consulting, and claims advocacy services. The Role: We are seeking a Domestic...

  • Claim Advisor

    3 months ago


    Auckland City, New Zealand Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance...

  • Claims Advisor

    2 weeks ago


    Auckland City, New Zealand Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance...


  • Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** The Recovery Office at Council has an opportunity for a fixed-term full-time Building Claims Advisor to join the team until August 2025. This role is based in the Auckland City Centre, and it offers the flexibility to work from home or at a Council hub. As a Building Claims Advisor, your work will directly correlate...

  • Claims Advisor

    2 weeks ago


    Auckland, New Zealand Zurich Insurance Company Ltd. Full time

    A new adventure awaits…      At Zurich we’re on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.    This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is...

  • Commercial Building

    3 months ago


    Auckland City, New Zealand Madison Recruitment Full time

    **Embrace an adventure in the insurance industry!** Join a world-renowned multinational organisation that is revolutionising the insurance brokerage and financial advisory landscape across the globe! With offices spanning continents, our client is on a mission to empower clients by reducing their cost of risk and delivering unparalleled services. Are you...


  • Auckland City, New Zealand Ensure Recruitment Full time

    Growing business - Collaborative supportive team - Auckland or Wellington location **About the role**: This successful New Zealand owned brokerage is looking for a Claims Advisor to join their growing team. You will be handling all F&G claims both domestic and commercial with continuous learning opportunities train across all products. You will build great...

  • Senior Claims Advisor

    3 months ago


    Auckland City, New Zealand Marsh Full time

    Seeking highly organised, detail focused individual who takes pride in their work. - Opportunity to develop your career. - Full time permanent position. **Prime responsibility**: To provide a high level of claims management services to clients and brokers through consulting, advisory, advocacy and negotiation. Applies well developed technical expertise,...

  • Senior Claims Adviser

    3 months ago


    Auckland City, New Zealand Marsh Full time

    **Senior Claims Adviser** **What can you expect?** In this role as specialty and financial lines claims advisor you will provide a high level of claims management services to clients and brokers through consulting, advisory, advocacy and negotiation. This includes developing technical expertise, account management and business development capabilities to...


  • Auckland, New Zealand Madison Recruitment Full time

    Job description Looking to support your community?We are looking for an claims and LBP specialist to work within a large multi-level government organisation, supporting a community-based recovery project.About the role Asap Start Auckland CBD Location$35 per hour + 8% Holiday Pay Daily TasksProvide specialised knowledge and support related to building...


  • Auckland CBD, New Zealand Ensure Recruitment Full time

    !2 month contract - start immediately! - Opportunity to work from up to 4 days a week - Competitive salary + exceptional benefits Medical Claims Assessors - interviewing now for an immediate start! **Why you will love this Company;** They pride themselves on their innovative and passionate approach. This company has a huge appreciation of what drives...

  • Nz Advisor

    3 months ago


    Auckland City, New Zealand Youi Pty Ltd Full time

    **Why Youi**: Do you want to work from the comfort of your own home? Are you comfortable navigating yourself around a keyboard and a computer? Do you enjoy helping people? We are looking for Kiwis that love working in a team environment, that have great energy levels and enjoy having good conversations with customers. Youi Insurance is an award winning,...


  • Auckland City, New Zealand Cultivate Full time

    Client Support, Claims Case Manager, Commercial Broker & Support - Entry level to Senior roles available - all throughout NZ - Competitive salary + profit share scheme + KPI scheme + other benefits Are you ready to step into insurance? OR ready to push your existing insurance career to the next level? An array of roles available now + benefits - extra days...


  • Auckland City, New Zealand The Warehouse Full time

    Company Description Our purpose is simple; helping Kiwis live better every day. The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. Keeping true to our purpose, we’re always working to deliver relevant and exciting customer (and...


  • Auckland City, New Zealand people2people Full time

    **Grow your Health and Safety Career in Agriculture: Be a Safety Champion in a Thriving Family Business!** **Ready to make a real difference while enjoying flexibility and variety?** One of New Zealand's leading fresh produce companies is seeking a passionate **Health & Safety Advisor** to join their growing team. This is a full-time mon-fri permanent...

  • Principal Advisor

    3 months ago


    Auckland City, New Zealand Niche Full time

    **Principal Advisor, Te Kāhui Whakatau** **Te Arawhiti - The Office for Māori Crown Relations** Our name, Te Arawhiti, means ‘the bridge’. This name symbolises the bridge between Māori and the Crown, the bridge between the past, the present and the future, and the journey from grievance to realising the promise of Te Tiriti. Te Kāhui Whakatau is a...


  • Auckland City, New Zealand The Warehouse Group Full time

    **Company Description** Our purpose is simple; helping Kiwis live better every day. The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. Keeping true to our purpose, we’re always working to deliver relevant and exciting customer...

  • Senior Risk Advisor

    3 months ago


    Auckland City, New Zealand Mercer Full time

    Join Our Team as a **Senior Risk Advisor** in Auckland **_ Exciting Opportunity:_** Marsh is hiring a Senior Risk Advisor in Auckland. Manage complex accounts, ensuring growth, profitability, and client satisfaction. Responsibilities include client relationship management, business development, and diversification of Marsh products and services. **_ What's...

  • Service Advisor

    3 months ago


    Auckland City, New Zealand Toyota Full time

    Our business We have been proudly serving Auckland’s North Shore and Western regions for over 30 years. With around 170 staff, our brands include Toyota, Lexus, and Bridgestone across five different dealerships. Our history goes back to 1989 and we have built long lasting relationships with our customers in that time. By joining us you can be secure in...