Claims Advisor

2 weeks ago


Auckland City, New Zealand Zurich Insurance Full time

**A new adventure awaits**

At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet read on

**Let’s create a brighter future together, let’s make a difference**

We have 2x Claims Advisor - Motor, positions (1x 10 month contract, 1x permanent) within our General Insurance, Motor Claims function.
- Reporting to the Motor Claims Manager, you will manage and resolve allocated claims to the best advantage for the company whilst maintaining a standard of fairness to claimants, and compliance within management procedures, standards and values.
- Comply with all regulatory, industry and organisational standards pertaining to this position by following set procedures and processes.
- Follow all systems and processes that are designed to record and report regulatory, industry and organisational breaches, in particular breaches of standards prescribed by the Zurich Risk Policy Manual.
- To provide a level of service that matches or exceeds the minimum service standards by taking a flexible and pro-active approach towards satisfying our clients without compromising the position of Zurich as the insurer.
- Maintain a professional, consistent approach towards all claims, whilst operating within the authority levels and procedural guidelines of the business unit.

**Important to your success - let's grow together**
- Experience in Claims handling (preferably Motor Claims)
- Knowledge and understanding of relevant legislation.
- Word and Excel to an intermediate level of proficiency
- Ability to provide high quality service to external & internal stakeholders.

**Belong. Zurich is here to support you**

There are so many reasons why Zurich is a great place to be, but here are just a few:

- Zurich NZ has been named “Top Insurance Workplace” four years running.
- Winner - HRD Magazine “Employer of Choice Award” 2021
- Insurance Business - Women in Insurance “Employer of the Year” - 2019

Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave); Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day. We also plant a tree for every new employee - one of many local initiatives driving our contribution to ambitious global sustainability targets

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.


  • Claims Advisor

    1 week ago


    Auckland City, New Zealand OCG Full time

    Looking for a fresh challenge in an organisation poised for growth? Wanting to know how you can put your highly tuned operational skills to use in a staff management position? Look no further! Our client is one of New Zealand's leading Insurance Firms and is looking for an experienced and driven individual to join the claims team as an Advisor. Your...

  • Senior Claims Advisor

    2 weeks ago


    Auckland City, New Zealand Marsh Full time

    **Senior Claims Advisor** **What can you expect?** Are you an experienced financial lines claims professional with the desire to excel and drive a culture of industry excellence? An exciting and rare opportunity has become available to join our Specialist Financial Lines Claims team in New Zealand. You will be responsible for providing comprehensive...

  • Claims Advisor

    2 weeks ago


    Auckland City, New Zealand Marsh Full time

    Join a global company and world leader in Financial Services where we put the member at the center of everything we do. An exciting opportunity has become available for **Claims Advisor **to join **Marsh - Auckland office**. **Prime responsibility**: To provide a high level of claims management services to clients and brokers through consulting, advisory,...

  • Senior Claims Advisor

    3 weeks ago


    Auckland City, New Zealand WTW Full time

    We are currently seeking a full time Senior Claims Advisor with a strong financial lines background to join the New Zealand Claims Team. This role is ideally based in Auckland. The role will involve interstate travel where required by client and business needs. As a Senior Claims Advisor, you will be responsible for claims advocacy for local and national...

  • Claims Advisor

    2 weeks ago


    Auckland City, New Zealand Zurich Insurance Full time

    About UsAt Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to **‘create a brighter future together’**, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging. There are many reasons why Zurich is the right choice...


  • Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** The Recovery Office at Council has an opportunity for a fixed-term full-time Building Claims Advisor to join the team until August 2025. This role is based in the Auckland City Centre, and it offers the flexibility to work from home or at a Council hub. As a Building Claims Advisor, your work will directly correlate...


  • Wellington City, New Zealand Ensure Recruitment Full time

    Growing business - Collaborative supportive team - Wellington or Auckland location! **About the role**: This successful New Zealand owned brokerage is looking for a Claims Advisor to join their growing team. You will be handling all F&G claims both domestic and commercial with continuous learning opportunities train across all products. You will build great...

  • Commercial Building

    2 weeks ago


    Auckland City, New Zealand Madison Recruitment Full time

    **Embrace an adventure in the insurance industry!** Join a world-renowned multinational organisation that is revolutionising the insurance brokerage and financial advisory landscape across the globe! With offices spanning continents, our client is on a mission to empower clients by reducing their cost of risk and delivering unparalleled services. Are you...


  • Auckland City, New Zealand Ensure Recruitment Full time

    Growing business - Collaborative supportive team - Auckland or Wellington location **About the role**: This successful New Zealand owned brokerage is looking for a Claims Advisor to join their growing team. You will be handling all F&G claims both domestic and commercial with continuous learning opportunities train across all products. You will build great...


  • Wellington City, New Zealand Ensure Recruitment Full time

    Growing business - Collaborative supportive team - Lower Hutt offices - lower travel costs? **About the role**: This successful New Zealand owned brokerage is looking for a Claims Advisor to join their growing team. You will be handling all F&G claims both domestic and commercial with continuous learning opportunities train across all products. You will...

  • Senior Claims Advisor

    2 weeks ago


    Auckland City, New Zealand Marsh Full time

    Seeking highly organised, detail focused individual who takes pride in their work. - Opportunity to develop your career. - Full time permanent position. **Prime responsibility**: To provide a high level of claims management services to clients and brokers through consulting, advisory, advocacy and negotiation. Applies well developed technical expertise,...

  • Claims Specialist

    1 week ago


    Auckland City, New Zealand AIA Full time

    BELIEVE IN BETTER Do you believe in finding a career where you can truly make a difference and shape a better future? At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's finding new ways to not only better people's lives, but to better the communities and environments we live. Encompassing our...


  • Auckland City, New Zealand Marsh Full time

    **Senior Claims Adviser** **What can you expect?** In this role as specialty and financial lines claims advisor you will provide a high level of claims management services to clients and brokers through consulting, advisory, advocacy and negotiation. This includes developing technical expertise, account management and business development capabilities to...


  • Wellington City, New Zealand New Zealand Government Full time

    Permanent - Wellington-based, but option to work from elsewhere provided you are able to travel to Wellington at least monthly Help shape the future of Education He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga We work to shape an education system that delivers equitable and excellent outcomes At Te Tāhuhu o te...

  • Advisor

    2 weeks ago


    Wellington City, New Zealand Ministry of Education NZ Full time

    **Advisor - Māori Sensitive Claims** - **Two permanent, full-time opportunities available**: - **Exciting role in the newly established team within the wider sensitive claims team**: - **Wellington-based, but we may consider options to work from elsewhere** Help shape the future of Education - He mea _**_tārai _**_e mātou te _**_mātauranga_**_ kia_**_...


  • Wellington City, New Zealand New Zealand Government Full time

    Permanent - Wellington-based Help shape the future of Education He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga We work to shape an education system that delivers equitable and excellent outcomes At Te Tāhuhu o te Mātauranga | Ministry of Education, we work to provide services and support nationally, regionally and...

  • Advisor

    2 weeks ago


    Wellington City, New Zealand NZ Ministry of Education Full time

    Advisor - Māori Sensitive Claims - Two permanent, full-time opportunities available - Exciting role in the newly established team within the wider sensitive claims team - Wellington-based, but we may consider options to work from elsewhere Help shape the future of Education He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna...


  • Auckland CBD, New Zealand Ensure Recruitment Full time

    Real career development opportunities - Opportunity to work from up to 4 days a week - Competitive salary + exceptional benefits **Why you will love this Company;** They pride themselves on their innovative and passionate approach. This company has a huge appreciation of what drives their organisation to be its best: its people. They are motivated, driven...


  • Auckland City, New Zealand Youi Pty Ltd Full time

    **Why Youi**: Do you want to work from the comfort of your own home? Are you comfortable navigating yourself around a keyboard and a computer? Do you enjoy helping people? We are looking for Kiwis that love working in a team environment, that have great energy levels and enjoy having good conversations with customers. Youi Insurance is an award winning,...

  • Claims Specialist

    1 week ago


    Auckland City, New Zealand AIA Full time

    Job Description Summary At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Insurance for Life, Health and...