Claims Administrator

2 weeks ago

Christchurch, Canterbury, New Zealand Marsh Full time

Claims Administrator

What can you expect?

Wellnz (JLT company), now a part of
Marsh has an opportunity for a motivated and energetic
Claims Administrator looking for something different, where they can put their excellent communication and relationship building skills to the test.

Wellnz is a leader in human risk consultancy.

We work closely with our employers to support their people with:

injury management, return to work support for non-injury factors (illness, mental health), injury prevention, early intervention and other wellbeing services.

Due to our growth we are in need of passionate and values driven talent to join our team.

Role Purpose;

  • To establish and maintain effective working relationships with internal and external clients.
  • Accurate and timely data entry.
  • Uploading of hard copy information against the appropriate digital claim record.
  • Modify and update database systems as required.
  • Comply with our health and safety practices.
  • Support the finance team to reconcile provider statements.
  • General administration duties.

In this role, you will be responsible for the duties:

  • Client services
  • The implementation and delivery of services that meets contractual requirements.


 Client relationships
  • Ensures client contacts and positive working relationships are maintained.


 AEP service teams
  • Provide administrative support.


 Health and Safety
  • Foster positive H&S practices.


 Personal Training
  • Complete JLT University compulsory modules.


 OneJLT
  • Develop relationships with and promote the interests of other JLT specialist areas.

We would like you to have:

  • Accurate and fast entering of information into databases.
  • Ability to communicate with people at all levels with consideration and respect for ethnicity and cultural diversity.
  • Able to use Microsoft Office products to support administration requirements of the role.
  • Able to manage changing priorities and accept and adapt to changes within those priorities.
  • Ability to complete administrative tasks quickly and accurately.
  • A passion for safety.
  • An understanding of Wellnz/NZProvide's business relationships and systems.
  • Motivated to succeed through being results oriented while maintaining client focus and a professional attitude.
  • Displays organisational sensitivity by perceiving the impact and implications of decisions on the company and when required maintaining confidentiality.
  • Willing to accept responsibility and accountability for own decisions and work.
  • Clean and tidy presentation.

About Marsh:

  • At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family._

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