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Community and Events Co-ordinator

3 months ago

North Shore City Auckland, New Zealand 84 recruitment Full time
Our clients are on the hunt for a Community & Events Co-ordinator to fill a newly founded role in their development comprising of great hospitality and retail spaces and an award winning co-working business with over 150 office spaces within


The development is heading into an exciting growth phase and moving into preparation for making it a place where people come to live, work and play.

The Community & Events Co-ordinator is integral to the fostering of the community within.


The primary responsibility of this role is to support both the existing Community Manager to foster and support the community and the Content & Events Manager in the day-to-day running of the events space.

The Community & Events Co-ordinator is primarily based at the front desk.

While at the front desk they will execute all front desk tasks, including responding to the building's inbox, member onboarding and offboarding and all other front reception tasks required for the smooth running of the building.


Key responsibilities:

  • Responsible for the setup of the Auditorium and Seminar rooms prior to each event
  • Responsible for administration of the event space, for both tenant and 3rd party events, including providing pricing and responding to all event queries received via the events inbox.
  • Responsible for the delivery of exceptional customer service to our members through being a proactive problem solver, ensuring all issues are dealt with promptly, responsibly.
  • Oversee management and organisation of shared facilities, including breakout zones, meeting rooms, ground floor and event spaces ensuring they are kept tidy and always presented to a high standard.
  • Responsible for ensuring all members are onboarded and offboarded correctly and all member data is updated and maintained accurately.
  • Ensure prompt reply and resolution of the community team inbox, ensuring all member queries are responded to and resolved as a priority.
  • Answering the reception and SFM phone lines, ensuring fast, professional responses. Organising of the mail and courier pick up/delivery services, including the delivery of mail throughout the building.
  • Welcoming visitors and providing them outstanding and helpful customer service.
  • Trouble shooting all IT issues in relations to any events held in the Auditorium and Seminar rooms.
***
Skills:
  • Exceptional customer service, relationship management and networking skills
  • Highly competent in communicating via various channels and engaging in public speaking and presenting
  • High interpersonal skills and emotional literacy
  • Interest in innovation and what makes Businesses.
  • Technologically literate, able to learn and use IT systems and trouble shoot basic tech problems.
  • Clean and current driver's licence


This role provides a fantastic opportunity to join a great corporation within the early stages of their next growth phase.

This will bring excellent career growth opportunities and the space to grow and develop within a supportive, flexible, and innovative team.


Sounds like you? APPLY NOW
Jessica Miller

Recruitment Consultant