Service Desk Analyst

2 weeks ago


Hamilton, Waikato, New Zealand LGJobs Full time

Do you want

  • True 'flexible' working that works for you
  • A day off on your Birthday PLUS Wellness Days
  • Great Exposure to a Diverse Range of Projects
  • To work in a great team environment
  • A competitive salary with great benefits
  • And much much more


Te Kaunihera aa Takiwaa o Waikato (Waikato District Council) is not your 'typical local government' employer, we are on a journey to become exceptional.

If you are looking for a new opportunity, if you want to expand your knowledge, work through complex situations in a fast-paced working environment and if you want to be a part of shaping the future of the Waikato districtRead on

Who are we looking for


We are looking for an experienced Service Desk Analyst who understands the importance of supporting the business and customers for all of their Enterprise technology needs.


The technology requirements for the business is not complex but you will be busy and the opportunities to consolidate existing skills and add to them will be available as this is more than just a Service Desk Analyst's role.

You will be comfortable working in a hybrid environment as we continue our journey to cloud.

Desktop management using Intune, Citrix, remote support, and everything O365 will be second nature and any skills managing our Veeam backups will be a benefit.


More importantly your personality, empathy for the customer, verbal and written skills and a willingness to listen and learn will hold you in good stead as we see that as an asset.

You will have an eye for detail and appreciate the dynamic nature this role will have.


If you think this is a role that you could be interested in, then we want to hear from you.


Why join our team


Our head office is based in north Waikato's, Ngaruawahia, 10 minutes from Hamilton or an hour or so from Auckland against the traffic.

You've got the benefits of an easy commute, free parking, work-life balance, flexible working, Waikato river walks and the chance to hit the Hakarimatas on your lunch break.

We are an equal opportunity employer, and we value diversity. We welcome applicants who are keen on rolling up their sleeves and helping to bring this to life. We ensure all parts of our recruitment and employment processes, are carried out without discrimination. Our applicants do need to have existing rights to work in Aotearoa/New Zealand.

**Application Closing Date: Tuesday, 12 September 2023 at 11:55pm
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