Front Desk Coordinator

1 week ago

Hamilton, Waikato, New Zealand Genesis Energy NZ Full time

Reference # Posted on- 24 May 2023- Closes on- 07 Jun :55- Location(s)- Hamilton- Expertise- Administration, Customer Service- Job level(s)- Graduate, Experienced- Work type(s)- Permanent full-timeAt Genesis, we have a healthy obsession with energy.

It means we look at the world differently.

It's this constant questioning that helps us reimagine energy, from new ways to create it, to better ways to manage it.

Our aim? To create a brighter, more energy efficient future where we put control in our customers' hands.

About the role
We have a fantastic opportunity to join our Hamilton Property team as a Front Desk Coordinator.

As a critical part of the team you will be responsible for overall front desk activities including management of the reception area, meeting areas, customer service, phone calls, mail & couriers.

You will deliver a welcoming experience for Genesis visitors as well as to meet the needs of the Genesis Corporate offices and staff.

Hours for this onsite role will be 8am - 4:30pm Monday to Friday.

Responsibilities:

  • Provide welcoming front of house reception duties to Genesis visitors, customers and contractors at the front desk
  • Coordinate inductions for new staff and contractors entering the Hamilton office.
  • Administering security cards and maintaining accurate records
  • Daily mail and courier distribution
  • Provide Facilities support
  • Ensure all Property/ Facilities databases are maintained and kept up to date.
  • Manage office supplies

About you:


This role will appeal to someone who enjoys a busy workload with a lot of variety, a "can do" approach with a warm and friendly demeanour.


  • Experience working in Facilities
  • Experience working in a customer facing role
  • Experience in project coordination such as planning and preparation for events.
  • Experience in, or an interest in process improvement
  • High proficiency in Microsoft Office including MS Excel, Word and Outlook
We are looking for someone with strong customer focus and organisational skills. You will be motivated by exceeding customer expectations and fulfilling obligations to others.

To be successful in this role you will interact with customers in a friendly, considerate manner, responding to social cues appropriately.


Our culture
Genesis is proud to be an inclusive workplace; we celebrate difference and diversity and aim to empower our employees.

We're a business built on innovation and optimism; a place where we value our people and provide opportunities for them to build outstanding careers and a better New Zealand.

Create your world of tomorrow, at Genesis.

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