Senior Stakeholder Engagement Advisor

2 weeks ago

Wellington, Wellington, New Zealand New Zealand Government Full time
Our purpose | Ā Mātou Kaupapa
At Customs, our purpose is to protect and promote New Zealand across borders.

We stop threats entering New Zealand - anything that might harm New Zealanders and their livelihoods - and help protect and grow New Zealand's economic prosperity.

Join our world class team of people who use innovative approaches to make a meaningful difference to New Zealand.
About this role | Mō tēnei tūranga mahi

We are in search of a motivated and talented Senior Stakeholder Engagement Advisor to join a small, high-performing team that's committed to collaboration and achieving results.

This role is a 12 month fixed term or secondment opportunity based in Wellington.

As a Senior Stakeholder Engagement Advisor, you will focus on developing and driving Customs' stakeholder engagement campaigns and outcomes including for the New Zealand Traveller Declaration (NZTD).

The NZTD is an online system that allows travellers to complete a digital declaration for entry into New Zealand.

With NZTD going live in mid-late 2023, stakeholder engagement across travellers, government and external partners will be critical to the success of NZTD, and the time is right to grow our team in this space.

Home | New Zealand Traveller Declaration
You will need to

  • Demonstrate a thorough and uptodate understanding of engagement and stakeholder management best practices.
  • Develop, maintain, and enhance strategic messages and supporting education campaigns for effective stakeholder engagement internally, externally, and internationally.
  • Bring exceptional writing skills, and the ability to articulate complex projects or initiatives into clear and engaging narratives.
  • Build, maintain, and leverage relationships with key internal and external stakeholders, including industry.
  • Provide guidance and support for Customs' key relationship managers.
  • Provide stakeholder engagementfocussed mentoring and coaching for staff across Customs.
  • Monitor work plans to ensure that all engagement activities contribute to Customs' and the Border Executive Board's vision.
Come and join an interesting and rewarding sector to help make a real impact
About you | Ko wai koe
We are looking for someone with

  • Substantive experience in a senior engagement role developing and implementing internal and external marketing and education campaigns.
  • The ability to think critically and strategically about issues and to develop fitforpurpose strategies and/or campaigns.
  • Demonstrable competence in building strong networks and relationships to enhance brand exposure and strategic narratives.
  • The ability to interpret data to understand multiple audience needs and develop plans that tailor communications accordingly.
  • Welldeveloped influencing and negotiation skills.
  • Knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori. You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector.
Mahi ki te Mana Ārai o Aotearoa I Working at Customs
Our people get on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles. We foster an inclusive and supportive team environment with vibrant social and cultural groups.

We also support flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements.

Our people get discounted health insurance, free on-site gyms (in some locations) and three days of service holidays in addition to four weeks of annual leave.

To join Customs in any role you must be a New Zealand citizen or NZ permanent resident.

  • This means:
Due to the nature of Customs work, you must have a clear Police record.
Me pehea te whakauru | How to apply
Applications close at 11pm, Wednesday 5 July 2023.

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