Administrator Supervisor Oncology

2 weeks ago

Christchurch, Canterbury, New Zealand New Zealand Government Full time
Mō te tūnga | About the Role
Te
Whatu Ora Health NZ Waitaha Canterbury is currently seeking an Administrative
Supervisor to provide day-to-day supervision of our administration team. As an
Administrative Supervisor, you will be responsible for providing technical
advice and expertise, guiding the team to deliver in an effective, efficient,
and high-quality manner while handling a portfolio of tasks.
In

this role, you will be responsible for:

  • Provide day-to-day supervision of the administration team
  • Support the clinical team and patient flow by supervising the
delivery of a continuous, high-quality service

  • Work with team members to support an equitable spread of work
  • Support the development of a team culture which ensures that the
patient is at the center of our work

  • Ensure that up to date and complete documentation is maintained
for all administrative processes and procedures in conjunction with the quality
framework

  • Monitor activity to ensure agreed processes and procedures are
adhered to and result in a high level of data and systems integrity

  • Provide orientation, training, and coaching to team members to be
effective and efficient in their roles

  • Measure administration outputs and outcomes through monitoring of
agreed key result areas to provide reporting as necessary

  • Manage patient and staff complaints or incidents in a timely and
people-centric manner

  • Contribute to project activity to support timely, quality, and
cost-effective deliveryNgā pūkenga me ngā wheako | Skills and experience
Essential

  • At least 2 years supervisory experience of a small to medium team
  • Proven success as a supervisor of an administrative team
  • An expert in electronic customer appointment booking systems
(or Elective Services Guidelines)

  • Experience with data management and information systems
  • Experience and familiarity with administrative procedures and
tools (e.g. Word processor, Spreadsheet)

  • Exceptional diplomacy and interpersonal skills ability to
facilitate sensitive issues when necessary, negotiating and influencing*Demonstrated success in leading and delivering on improvement initiatives

  • Demonstrated strong customer focusDesirable:
  • Experience working in a tertiary hospital
  • Qualification in people management or business/information
processes

  • Customer type contact systemIf
you possess the necessary qualifications, experience, knowledge, and skills, we
committed to providing an inclusive and diverse workplace, and we welcome all
applicants to apply.

Mō mātou | About Us

  • Ko ngā tāngata, te mātua mahi
  • Putting people at the heart of all
we do

  • We are committed to honouring Te Tiriti o Waitangi
and its principles by ensuring our partnership with Māori are at the forefront
of all our conversations. We believe in improving, promoting, and
protecting the health and well-being of the Canterbury and the West Coast
community.
The culture at Te Whatu Ora [Health NZ]
Waitaha Canterbury, is driven by our ā Mātou Uara (Our Value

- s):

  • Care and respect for others
  • Manaaki me te whakaute i te tangata.
  • Integrity in all we do
  • Hāpai i ā mātou mahi katoa i runga i te
pono.

  • Responsibility for outcomes
  • Te Takohanga i ngā huaNgā hua |
Benefits of working at Te Whatu Ora [Health NZ]
When you work at the Te Whatu Ora [Health NZ], you
are part of a wider whānau that will support you along your journey. We offer
great coaching, mentoring and learning outcomes for all staff. We are always
improving our facilities across all campuses and have amazing discounts from
select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you
are part of something greater than yourself and encouraged to be your unique
self
We have a range of clinical and non-clinical roles
at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for
you
Please visit our careers website for other roles
and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha
Canterbury
The Future of the Health Industry
It will be a condition of employment for this role
that you are vaccinated against Covid-19. It is therefore a condition of this
requirement includes gaining Booster Dose. As a person working in the
health and disability sector you will come into contact with a large number of
people, some of whom may be vulnerable. Without a vaccine, there is the
risk that you may contract Covid-19 or pass Covid-19 to other staff. This can
place an increased burden on our healthcare system. The requirement to be
vaccinated is to keep you safe and also to endeavour to protect others against
the potential transmission of Covid-19 as a result of you contracting it in the
course of your employment.
Nau mai, haere mai, tauti mai

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