Claims Consultant

2 weeks ago


Christchurch, Canterbury, New Zealand Robert Walters New Zealand Full time

The successful candidate will be responsible for managing claims in accordance with best practice, providing advice on product coverage, and developing strong customer relationships. This role is perfect for someone who thrives in a team environment, has a keen eye for detail and is committed to delivering excellent customer service.

Key Responsibilities:

  • Manage a portfolio of claims in accordance with best practice and delegated authority limits
  • Provide advice on product coverage as per agreed process
  • Responsible for the management and development of customer relationships
  • Communicate effectively with service providers or procurement partners
  • Work collaboratively with the Claims Management Team to implement new initiatives and improve business performance.

Key Requirements:

  • Minimum 3 years experience in Claims Management
  • Experience in managing Business Interruption, Material Damage and Contract work claims
  • Proven track record of delivering exceptional customer service
  • Strong understanding of Insurance Claims discipline and supporting processes
  • Exceptional written/verbal communication and analytical skills
  • Strong knowledge of commercial, and/or personal lines products

Our client is a leader within the insurance industry, known for their commitment to delivering exceptional customer service. They foster a collaborative work environment where every team members contribution is valued. They in continuous learning and development, providing ample opportunities for their employees to grow professionally. Their focus on process improvement ensures that they stay ahead of the curve in the ever-evolving insurance landscape.

Ready to take your career to the next level? Apply now or reach out via email at

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Cammie Higgins on

About the job

Contract Type: Permanent

Specialism: Secretarial & Business Support

We're searching for leaders making an impact and shaping tomorrow. Thanks for helping us recognise and celebrate these incredible individuals. Nominations are now closed.

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