Corporate Receptionist

2 weeks ago

Wellington, Wellington, New Zealand Russell McVeagh Full time

Receptionists (Administration & Office Support)

Russell McVeagh is New Zealand's premier law firm committed to operating at the cutting edge of legal practice. Our award-winning team of lawyers across Auckland | Tāmaki Makaurau and Wellington | Te Whanganui-a-Tara are internationally recognised for their thought leadership, depth of experience and ability to translate complex legal issues into client success stories.

The Wellington Corporate Services team consists of Reception, Services, Catering and Operations and is headed up by the Senior HR and Operations Manager, to which the Corporate Receptionist reports to directly.

Our values of Respect | Manaaki, Curiosity | Māhirahira, Excellence | Whai hiranga and Tenacity | Whakapau kaha reflect who we are and how we work together.

About the role

The Corporate Services team are focused on delivering an unforgettable client experience. As the first point of contact for all clients you will be enthusiastic about ensuring a market-leading experience for our clients and people, as well as providing timely and accurate administrative support to the wider office. This is an exciting opportunity to make this role your own in a highly credible and well-respected organisation, with the opportunity to make a real difference through friendly, efficient, customer centric office and reception services.

Your responsibilities will be varied and include:

  • Front of House reception duties including answering telephone calls promptly, professionally and redirecting calls to the appropriate person.
  • Assisting with managing the in-house client experience by way of greeting clients and visitors, ensuring their needs are taken care of, assisting with meeting room IT systems and ensuring their end-to-end experience is first class.
  • Coordinating our client floor by delegating tasks to other team members to ensure all needs of the clients are met, including with our in-house catering and operations teams.
  • Management of the room booking system (Priava) including monitoring and coordinating the booking schedule, including the booking of relevant catering and service requirements, together with month end reporting processes.
  • Assisting in the setup of meeting rooms as required for meetings and functions including any equipment such as PowerPoint, video conference/teleconferencing equipment, whiteboards etc.
  • Administrative assistance to the Head of Business Operations and wider team as required.

This list of responsibilities is not exhaustive and may be altered from time to time to ensure the primary purpose of the position is achieved. From time to time, the role may be asked to perform other duties and participate in projects as directed by the Senior HR and Operations Manager.

About you

We are looking for a dynamic and driven individual who enjoys working in a professional environment.

  • Exceptional client service.
  • A positive can-do attitude with a desire to be part of a high performing team.
  • Time management including the ability to prioritise.
  • The ability to fit into a highly professional organisation.
  • Ability to work well with people of all levels.
  • Reasonable level of computer skills.
  • Ability to take complete ownership of role and the tasks within it.

Some of our employee benefits include:

  • Competitive remuneration package;
  • Support, coaching, and considered training and development programmes;
  • Team charity days, sports days, annual ball, and regular team events.
How to apply

To apply, please submit your CV and cover letter.

We believe in enabling a supportive and inclusive workplace for everyone. Please check our website for further information about Russell McVeagh's diversity and inclusion vision and commitment.

Our firm is invested in achieving transformational change and having a positive impact – our 2023 Environment, Social and Governance (ESG) Report captures our firm's progress on our commitment to helping to shape a sustainable and thriving Aotearoa New Zealand. You can read our 2023 report, 'Our Contribution to Aotearoa New Zealand | Tō tātou ki Aotearoa' on our website.

Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand?

What's your expected annual base salary?

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