Business Manager

2 weeks ago


Christchurch, Canterbury, New Zealand BNZ Full time

Ko mātou tēnei | This is Us


Our role as Te Pēke o Aotearoa (BNZ) is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper.

We help some of NZ's most innovative entrepreneurs and are deeply proud of the work we do to support and nurture small businesses.

If you can imagine a better future, let's find a way

Mō te Tūranga | About the Role
The focus of our Business Managers is to help small businesses prosper through assisting them in their business journey.

Here's what the SME Hub Manager had to say about the role:

What are 5 day to day tasks the person in this role will complete?

  • Have real and engaging conversations with our customers to identify their needs this is a phonebased relationship management role
  • Building and maintaining relationship across a customers business, ensuring a great onboarding experience
  • Complete financial health checks and make appropriate recommends around BNZ products and services
  • Assist customers with personal lending requirements, such as overdrafts, loans and credit cards
  • Assisting customers with personal and business lending, such as overdrafts and loans, to property purchases, secured/unsecured lending and asset finance

What is the most exciting thing about this opportunity?
Success in this role opens a raft of opportunities for career advancement and growth. It is a foundation point that translates across all areas of the Bank.

What attributes will this person have in order to be successful?


Energetic, organised, resilient and curious - That is what is needed to be successful in this fast paced and busy environment.

Being highly organised as this will play a huge part in making sure you deliver great results for customers and support your colleagues.

You'll be inquisitive and curious, asking questions to better understand a customer, their business and their needs.

We are looking for:

  • Previous banking and or lending
  • Good understanding of the fundamentals of operating a small business
  • You'll love working with a range of different people and enjoy building and managing relationships are energised by helping those that work with you to grow
  • A natural problem solver, you'll be able to adopt through changes and work efficiently within a fastpaced environment
  • Any exposure or experience with business banking would be an advantage

What is the team culture and environment like?


Supportive and inclusive, we come to work each day to help customers and team, in order to achieve the best outcomes.

We're busy, we enjoy being in the middle of things and we love that our work makes a real difference to our small business customers.


Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand
**Applications close 7 June 2023.
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