Ict Support Assistant
2 weeks ago
Provide strong ICT support across the organisation:
Play an important role in the technical functions for the AKA:
12-month fixed term position, Auckland CBD
Ngā Tamariki Puāwai o Tāmaki -The Auckland Kindergarten Association (AKA) is looking for an enthusiastic
ICT Support Assistant to join our friendly team.
AKA is a not-for profit organisation, with a long history in New Zealand in the Early Childhood Education sector, having been established in 1908 with the opening of our kindergarten at Freemans Bay.
We now have 107 kindergartens and four KiNZ centres, supported by our shared services staff at our office in Greys Ave, forming our organisation, with a total of just around 1000 staff.
In this12-month fixed-term position, you'll provide vital ICT support to our staff across the organisation.
A day in the life could involve:
- Supporting staff with onboarding and offboarding of ICT systems and equipment.
- Keeping device software uptodate.
- Ensuring timely hardware setup and deployment.
- Maintaining accurate asset inventory records.
- Assisting with various other ICT functions as needed.
We're looking for someone with:
- 12 years' experience in a similar ICT support role.
- Strong knowledge of Apple and Microsoft products and software.
- Excellent communication skills (written and verbal) to connect with a diverse range of users.
- A team player attitude with a willingness to learn and grow.
- A full driver's license (pool cars available for some offsite travel).
Additionally, we would like you to have:
- A relevant qualification in Administration or IT.
- Experience in the education sector is a plus
- Experience in an IT call centre or customer service environment.
- Strong relationshipbuilding skills (a must for those frustrated callers).
Ultimately, everything we do is focused on achieving the best learning outcomes for tamariki, and you'll share this motivation and enthusiasm.
Ready to make a difference? Applications close on
24th June 2024 at 12pm. (unless filled sooner)
Join us and be part of something special
- Please note: Applicants must have the legal right to live and work in New Zealand to be considered for this position._
- Though it is no longer mandatory, the AKA continues to encourage its people to be fully vaccinated from the COVID19 virus._
Job Details:
- Reference # Posted on 11 Jun 2024
- Closes on 24 Jun :00
- Location(s)
- Auckland Central
- Expertise
- Information Technology
- Job level(s)
- Entry / graduate
- Work type(s)
- Permanent
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