Ict Support Technician
2 weeks ago
Main duties of this role:
- Identify software and hardware requirements to provide solutions to problems
- Install and download appropriate software and adapt existing programs to meet user needs.
- Provide help desk support by answering queries on software and hardware problems.
- Maintain all operating software at the highest level of effectiveness and assess the operational efficiency of current and proposed software.
- Maintain and improve existing network software.
- Design and maintain school website and provide web technology solutions and services
- Create and maintain a Database System for invoicing and customers.
- Identify/fix faults and problems and test new IT systems.
- Carry out software implementation, computer repair and maintenance.
- Any other duties the employer reasonably may require employee to perform
Pay rate:
min $29.66 / hour max $31.61 / hour
Guaranteed hours of work per week: Minimum 30 hours
Requirements of this role:
- Diploma in IT, or three years of relevant work experiences
- Ability to communicate with a wide range of people, explain solutions and opportunities to clients in everyday language is key.
- Resourceful, selfmotivated and able to work unsupervised.
- Enjoys a challenge and works well under pressure
- Exceptional customer service and relationship building skills.
- Concise written and verbal communication skills.
- Accurate time management skills.
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