![SYNAXIS IT LIMITED](https://media.trabajo.org/img/noimg.jpg)
Ict Helpdesk Engineer
2 weeks ago
We, Synaxis IT Limited, are looking to hire an ICT support engineer to assist our clients with all IT related technical support issues.
Job description:
- Installs and maintains local area network hardware and software, including servers, peripherals, network nodes, terminals, and wiring.
- Evaluates local area network hardware and software requirements and capabilities and makes recommendations.
- Provides support to and trains users in local area network administration and usage.
- Monitors and maintains network stability.
- Inspects personal computer equipment and reads order sheet listing user requirements to prepare microcomputer for delivery.
- Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
- Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer.
- Enters commands and observes system functions to verify correct system operation.
- Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
- Recommends or performs minor remedial actions to correct problems.
- Coordinates activities with help desk, network services, or other information systems groups.
- Replaces defective or inadequate software packages.
- Refers major hardware problems to service personnel for correction.
- Prepares and maintains documentation of network configurations and cabling layouts.
Job pre-requisites:
- Bachelor's degree in information technology or computer science OR five years of relevant work experience
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot complex hardware and software issues.
- Excellent written and verbal communication skills.
- Ability to think critically.
Employment type:
Permanent
Days required: 5 days per week
Hours per week:
minimum of 40 hours a week is guaranteed, maximum of 50 hours a week
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