![Warehouse Group](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 months ago
We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group, you are not just part of the Noel Leeming brand but part of the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 12,000 people across The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket.com. We have 200+ retail stores and a network of distribution and fulfilment centres throughout New Zealand.
At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service – and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations, offering support and advice, and delivering and installing purchases.
Job DescriptionWhat you will be doing?
As a Customer Service Representative, you will play a crucial part in creating a memorable experience for our customers in-store. Yes, we offer awesome products, but we know our customers purchase from us because we also offer them expert service.
In this role, you will deal with all customer inquiries including hire purchase contracts, sales inquiries, credit applications, cash sales, handling our returns process, and helping your fellow team members. You will also take responsibility for and proactively resolve customer issues as they arise, and you will do all you can to meet customers' expectations.
Who we are looking for?
To succeed in this role, we are looking for someone who knows what good customer service is and how to deliver it. You will have an excellent phone manner with written and verbal skills to match, the ability to quickly learn computer systems and have a love for all things tech Keeping calm in all situations is key and you can always find the right words to soothe the spikiest of customers.
Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.
We are also seeking individuals who can live our values…
- Do you “own it”? – Our team members walk the talk and make things happen.
- Do you strive to “do good”? – We are one team, standing up for our people, our planet, and our communities.
- Do you “think customer”? – We put the customer first in everything we do.
This is a permanent full-time position working the following hours:
- Monday: 8.5 hours
- Tuesday: 8.5 hours
- Wednesday: 8.5 hours
- Thursday: 8.5 hours
- Sunday: 8.5 hours
Ideally, you will have:
- Proven experience in retail, hospitality, or a customer-facing role
- Excellent Communication Skills
- A positive, can-do attitude
- The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time
- A passion for helping others and your team
- Experience using a point of sales system is beneficial
- An interest in tech
What can Noel Leeming offer you?
- Team Card:Awesome Warehouse Group discount card for all our brands
- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
- Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
- Counseling: Through Benestar, you can access free confidential counseling and advice.
- Career Progression: an excellent steeping stone into other internal opportunities.
- Plus loads more
-
Customer Service Representative
3 months ago
Manukau City, New Zealand Service Foods Full timeWhen you join our team at Service Foods, you become part of a dynamic, rapidly growing company that truly values its employees. We offer a highly competitive pay package, ongoing training and development opportunities, career progression support, as well as a discounted staff purchase scheme and a commitment to work-life balance. Our team of over 800 people...
-
Customer Service Representative
3 months ago
Manukau City, New Zealand PB Technologies Full time**Description**: We are currently looking for a Customer Service Representative to join our friendly team in our Manukau Branch! Tasks and Responsibilities: - Maintain a high quality, customer-focused approach to the delivery of services. - Comfortable dealing with customers over the phone. - Process sales orders and quotes. - The ability to understand a...
-
Customer Service Representative
3 months ago
Manukau City, New Zealand PB Technologies Full timeHead Office Customer Service Full Time (Permanent) Description We are currently looking for Customer Service Representative to join our friendly team in our Head Office! **Tasks and Responsibilities**: - Maintain a high quality, customer-focused approach to the delivery of services. - Comfortable dealing with difficult customers over the phone. - Process...
-
Customer Service Representative
3 months ago
Manukau City, New Zealand Madison Recruitment Full timeCompetitive base salary with opportunities for career growth - Join a growing New Zealand business within a fantastic team - Skip the traffic - South Auckland location **About the company**: Our client is a pioneer in their field, offering water management solutions to protect the New Zealand Environment. Our client is a leader in the water and tank sector...
-
Customer Service Representative
3 months ago
Manukau City, New Zealand OneStaff Full timeWe are currently seeking a self-motivated and reliable Customer Service Representative to assist with an interesting and busy role in South Auckland. This Customer Service Representative position is a permanent day shift role on a rotating 4 days on 2 days off roster. Starting at 7.15am - 5.45pm there will be rostered weekend work. Any rostered weekend days...
-
Customer Service Representative
2 months ago
Manukau City, New Zealand Noel Leeming Full time**Company Description** At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live...
-
Customer Service Representative
3 months ago
Manukau City, New Zealand Noel Leeming Full time**Company Description** At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live...
-
Customer Service
2 months ago
Manukau City, New Zealand Service Foods Full time**Do you thrive on helping others and have a knack for solving problems?**: - ** Do you have an IT qualification and a strong knowledge of ERP and CRM systems?**: - ** Do you enjoy Customer services?**: - ** Are you available to work evenings and enjoy a fast-paced environment?**: - **If so, we want to hear from you!** **With a focus on customer...
-
Customer Service Representative
2 months ago
Manukau City, New Zealand LIFESTYLE FURNITURE Full timeWe are an Established Furniture Retailer - Lifestyle Furniture with 6 Stores nationwide and we are looking for a superstar Customer Coordinator. **Role Description**: We're seeking a highly motivated Customer Coordinator to join our team and help us provide exceptional customer service to our customers and Stores. As a Customer Coordinator, you'll be...
-
Customer Service Representative
3 months ago
Manukau City, New Zealand Madison Recruitment Full timeGenerous base salary with clear growth opportunities - Easy commute! East Tamaki location with hybrid options - Full time role in a team focussed organisation **About the role**: **About the company**: With 26 locations across Australia, New Zealand, and the Pacific Islands, our client is the trusted supplier of food service solutions to various hospitality...
-
Customer Service Representative
3 months ago
Manukau City, New Zealand OneStaff Full timeReporting into the Global Logistics and Inventory Manager, you will work closely with all areas of the business (sales, purchasing, manufacturing, distribution, and finance) to ensure that the customer receives what they want when they want it! You will be the first point of call for many key customers, both domestic and international. Working Monday -...
-
Customer Service Manager
2 months ago
Manukau City, New Zealand LET'S WORK IN NZ LTD Full timeOur Auckland-based client, I-Tech Automotive Limited, seeks a Customer Service Manager. Minimum 30 Hours Guaranteed. **Responsibilities**: - **Team Leadership**: Lead and motivate a team of customer service representatives to achieve performance targets and provide outstanding service. - **Process Improvement**: Identify and implement improvements in...
-
Customer Care Representative
3 months ago
Manukau City, New Zealand OneStaff Full timeWe are currently seeking a self-motivated and reliable Customer Care Agent Service Representative to join the team in Albany. Working Monday - Friday 7.30am - 5pm you will handle incoming calls from customers, making bookings, quoting and resolving inquiries and complaints. We are seeking a ‘make it happen’ type of person with a good energy, great...
-
Customer Service Administrator
4 months ago
Manukau City, New Zealand Madison Recruitment Full timeCompetitive base salary with opportunities for career growth - Join an international organisation within fantastic tight knit team - Skip the traffic - South East Auckland location **About the role**: Reporting to the Customer Service Manager, the Customer Service Representative provides both internal and external customers with the day-to-day operational...
-
Customer Service Manager
2 months ago
Manukau City, New Zealand Oracle Autos Limited Full timeAbout Us: Oracle Autos Limited is a reputable and customer-centric car dealership offering a wide range of high-quality vehicles to our valued customers. With a commitment to exceptional service and a passion for automobiles, we strive to create a memorable car buying experience. We are currently seeking a dedicated and experienced Customer Service Manager...
-
Customer Service Coordinator/manager
5 months ago
Manukau City, New Zealand LET'S WORK IN NZ LTD Full time**Responsibilities**: - **Team Leadership**: Lead and motivate a team of customer service representatives to achieve performance targets and provide outstanding service. - **Process Improvement**: Identify and implement improvements in customer service processes to enhance efficiency and effectiveness. - **Customer Engagement**: Build strong relationships...
-
Customer Service Administrator
2 months ago
Manukau City, New Zealand Madison Recruitment Full timeGrow your customer service career in a supportive team environment - Great temporary roles starting ASAP! Various temporary opportunities for experienced customer service representatives! Grow your customer service, administration and sales support skills. **About the role**: We are currently recruiting a range of customer service administration roles for...
-
Temporary Customer Service Representative
3 months ago
Manukau City, New Zealand Madison Recruitment Full timeASAP start temporary work, opportunity for permanent roles also! - Enjoy an easy commute in this South East Auckland location! Bring your customer service skills to a reputable company with plenty of growth opportunities! **About the role**: You will use your customer service skills to provide efficient and quality communication via inbound, outbound, and...
-
Inbound Customer Service Representative
3 months ago
Manukau City, New Zealand Madison Recruitment Full time**Are you currently looking for progression and stability? Or maybe simply looking for a change? Do you want every day to be different?** **We are looking for a range of people, with all levels of experience and all walks of life**_ _**for this new and exciting opening, which provides the opportunity to enhance your customer service skills and...
-
Inbound Customer Service Representative
3 months ago
Manukau City, New Zealand Madison Recruitment Full time**Are you currently looking for progression and stability? Or maybe simply looking for a change? Do you want every day to be different?** **We are looking for a range of people, with all levels of experience and all walks of life**_ _**for this new and exciting opening, which provides the opportunity to enhance your customer service skills and...