Temporary Customer Service Representative
3 months ago
ASAP start temporary work, opportunity for permanent roles also
- Enjoy an easy commute in this South East Auckland location
Bring your customer service skills to a reputable company with plenty of growth opportunities
**About the role**:
You will use your customer service skills to provide efficient and quality communication via inbound, outbound, and electronic communication. As the first point of contact for customers, you’ll need to provide updates and troubleshoot issues with a customer service focus. With the support of your team leader, you’ll work towards targets while achieving high volumes of calls and communication.
**Benefits of this role**:
- Inbound and outbound roles available
- Great team environment
- Training provided
- Immediate start
- Competitive base salary
- South East Auckland location
**To be successful in this role you will need**:
- Two years’ contact centre, hospitality or retail experience
- Ability to start ASAP
- Strong listening and communication skills
- Confidence responding to complex customer enquiries
- Ability to build strong relationships with a variety of customers
- Exposure to individual and team KPIs
- Exceptional customer service skills and a passion for people
Reference: 138621
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