Customer Service Representative

3 months ago


Manukau City, New Zealand PB Technologies Full time

Head Office
Customer Service
Full Time (Permanent)
Description
We are currently looking for Customer Service Representative to join our friendly team in our Head Office

**Tasks and Responsibilities**:

- Maintain a high quality, customer-focused approach to the delivery of services.
- Comfortable dealing with difficult customers over the phone.
- Process sales orders and quotes.
- The ability to understand a wide range of technology products and discuss technical information back to the customers in easy to understand and simple words.
- Assisting customers with queries and providing information to solve problems.
- Manage any necessary follow-up actions required to facilitate a timely response.

**Requirements**:

- Excellent in computer hardware and software knowledge.
- Fluent English communication skill in both verbal and writing.
- Strong interpersonal and communication skills with a proven ability to collaborate with a range of stakeholders.

Start Date

ASAP

PB Tech is an equal opportunity employer. It is our policy that all applicants be considered solely on the basis of qualifications and ability, without regard to race, religion, colour, sex, age, national origin or disability. We thank all applicants for their interest in the positions available, however only the successful applicant will be contacted.



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