Administrator - Operations Assurance Officer

4 days ago

Tauranga Central, New Zealand Craigs Investment Partners Full time NZ$55,000 - NZ$70,000 per year

About the role

An opportunity has arisen for an Operations Assurance Officer to join our Operations Assurance team, based in Tauranga. This role is a 12-month fixed term position, with full time hours 8:30am - 5:00pm, Monday to Friday.

Our Operations Assurance team is an integral part of Craigs Investment Partners (CIP) operations team, our clients being all CIP branches and affiliates. The Operations Assurance Officer is responsible for approving new client accounts in accordance with the Company's policies and procedures, and to a consistently meet the high standard of compliance required to meet the legislative and NZX requirements. The other responsibilities may include:

  • Reviewing all new client accounts  to ensure they have been opened in compliance with all relevant regulations and CIP policies
  • Ensuring that all documentation provided meets the requirements of our licence
  • Entering data into our Customer relationship management (CRM) system
  • Updating and reconciling DIMS registers (DIMS/Adviser accounts)
  • Managing email correspondence via a group email inbox, responding to queries from our Advisory network and back-office business units.
  • Any other tasks as required by your Manager

This is a critical role in ensuring our Client accounts meet CIP's best practice standards and licence obligations, including mitigating any non-regulatory risks such as fraud and errors and generally ensuring that CIP is meeting consistent compliance standards across the business.

About you

You will have experience in another administrative position, ideally within financial services or risk and compliance sectors. This role works to daily tasks so the ability to prioritise workload effectively is essential. You will also have strong organisational, administrative and communication skills (both written and verbal). Strong computer literacy skills are essential, and experience working within a CRM program would be advantageous. A high attention to detail is essential.

About the Company

Craigs Investment Partners (Craigs) is a multi-award-winning investment advisory firm which is one of the largest in New Zealand. With over 20 offices located throughout the country and over 600 employees, Craigs offers solutions and advice to both private investors, as well as corporate and institutional clients.

Why Craigs?

We pride ourselves on creating an environment where our people feel they belong and can bring their best self to work and feel valued. We grow as a team and with our clients and are always looking to support our communities – both internal and external. Our values build the foundation of how we work and how we provide great outcomes for our people and our clients.

  • We are stronger together
  • We strive for excellence
  • We put people first
  • We do what's right

If you would like to find out more about working at Craigs, visit our Careers page –

How to apply

If you are interested in the role, please submit your application online now as we will be interviewing suitable candidates as they apply.

For a copy of the Job Description visit HO_Operations-Assurance-Officer---

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