Office Administrator

4 days ago

Rotorua Central, New Zealand Mitai Maori Village Full time NZ$40,000 - NZ$60,000 per year

Mitai Māori Village is looking for an exceptional Accounts & Administration Assistant on a permanent, full-time basis to join our team, reporting to the Commercial Manager.

Mitai Māori Village is a proudly whānau-owned and operated business rooted in the heart of Rotorua. We are guardians of Māori culture, offering manuhiri (visitors) from around the world an authentic, immersive experience of te ao Māori through kapa haka, traditional kai, waka taua, and storytelling. Every element of the experience is delivered with deep respect for our culture, our ancestors, and our land.

Our kaupapa is driven by our commitment to cultural integrity, manaakitanga (hospitality), and excellence in all we do. We believe in sharing not just our stories, but our spirit — ensuring every guest feels welcomed, enriched, and connected.

Role and Responsibilities


• Provide general administrative support to the Commercial Manager and wider office team.

• Assist with basic accounts administration including data entry, invoice processing, and payroll support.

• Maintain accurate filing and record-keeping systems (digital and physical).

• Assist with correspondence, documentation, and reporting as required.

• Provide front-line support to internal and external stakeholders in a professional and friendly manner.

• Support the smooth day-to-day running of the office and contribute to wider business projects as needed.

Essential Skills and Qualifications


• Previous experience in an administrative or office support role.

• Strong organisational skills and attention to detail.

• Proficiency with Microsoft Office (particularly Excel and Word).

• Willingness to learn and develop accounting and financial administration skills.

• Excellent written and verbal communication skills.

Desirable Qualities


• Experience using accounting software (e.g., Xero) is advantageous but not essential.

• An understanding of te ao Māori and/or ability to speak Te Reo Māori is an advantage.

• A positive, proactive attitude and eagerness to contribute to a supportive team environment.

In Return, You Will Receive


• Employee discounts and benefits.

• The opportunity to work for one of Rotorua's most educational and entertaining hubs of Māori culture.

• A unique whānau-based working environment that values growth, learning, and collaboration.

If you have the above skills and are looking for an exciting and rewarding role, please send your application to

Please note that only short-listed applicants will be contacted.

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