Customer Service Representative

1 week ago

Albany, Auckland, New Zealand Dynasty Sport Full time NZ$45,000 - NZ$65,000 per year

Dynasty Sport is a leader in the Australasian sports apparel industry providing solutions to high profile professional sports organisations, clubs, schools and corporates.

We are looking to recruit a motivated Customer Service Representative to join our team, based in Albany, Auckland focusing on supporting our online stores, sales reps and existing clients. Your responsibilities will include:

  • Assuming responsibility for the prompt and efficient processing of orders
  • Assist with front counter customer enquiries
  • Answering and processing customer's enquiries & orders via phone, email, and face to face
  • Building positive relationships with customers
  • Understand customer needs and develop plans to address them
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes

To be successful in this role, you need to:

  • Have good verbal and written communication skills
  • Have a great phone manner, and a strong service ethic
  • Take a solution oriented approach to dealing with problems,
  • You should absolutely love helping customers
  • Be computer literate
  • Be willing to roll your sleeves up
  • Be a team player with a can-do attitude

This is an outstanding opportunity to develop your career.  Prior experience in customer service or sales would be advantageous. A great attitude and willingness to learn is

So, if you are interested in joining our group, don't wait, apply now and let us help you empower your career Dynasty Sport

We offer;

  • Positive, helpful and inclusive team environment.
  • Free parking on site
  • Career progression and training opportunities
  • Staff discounts

You must be either a New Zealand Citizen or a New Zealand Permanent Residency Visa holder to be eligible to apply for this position.

Please hit the 'apply' button and send us your CV and cover letter to apply now for this position. Good luck

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