Telehealth Clinical Advisor

2 days ago

Auckland CBD, New Zealand Hato Hone St John Full time

Company Description

Ko wai mātou- About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day.

Job Description

He aha te tūranga - About the role:

Manaaki Mamao is a proactive telehealth service, designed around Māori and Pacific people, to help manage their hypertension (high blood pressure) from the comfort of home over a six month period. This is a free service with the longer-term goal of improving health equity, starting with hypertension.

Our Telehealth Clinical Advisor is responsible for:

  • Attending scheduled appointments in patient's homes to install/set up the telehealth equipment.
  • Support the onboarding of new patients from a clinical perspective including creating care plans for the specific needs of the patient.
  • Respond to new patient's questions or concerns using accurate and clinically sound information.

This is a permanent, part-time position, working 8 hours/week. Ideally, this will be completed on one day, the same day each week however, we can be flexible on this. Please advise in the 'message to hiring team', what your preference would be on how your week would look.

Qualifications

Ko wai koe - About you:

To be successful in this role, you will:

  • Be a registered nurse, or hold EMT/Paramedic ATP.
  • Have the ability to connect with patients in an authentic way, ensuring open and honest dialogue in each interaction.
  • Be familiar with Te Ao Māori (Māori world views, values and concepts): Hauora Māori (Māori health and models), Reo Māori (Māori language), Tikanga Māori (Māori customary practices), Mātauranga Māori (Māori knowledge).

You will be required to travel to patient's homes and will use either an available pool car or your own vehicle, with mileage claimed. Currently the majority of our clients are in the South Auckland area however, this is expanding.

Additional Information

Me pēhea te tuku tono - How to apply

Click "I'm interested" before applications close at 11.59pm on Wednesday, 5 November 2025.

For further information please contact Tiffany Neary on for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn't match the job description perfectly. If you're excited and think you have what it takes, we want to hear from you Even if your experience doesn't align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

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