Administration and Health

**Why you'll love working with Tower**

At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi and Pacific insurer operating for almost 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole selves to work.

We celebrate all ages, genders, sexual orientations, races, religions, and anything else that helps to make our people special. We are proud holders of the Rainbow Tick, an important symbol for us.

**What will you be doing?**

You are accountable for delivering Tower's activities relating to visitor management, site & office administration, and facilities for our Rotorua office. In addition, you will also assist the Administration Manager with key Health & Safety activities.

You can expect to be involved across a variety of areas including:

- Being the first point of contact for all stakeholders if things are not working onsite, i.e. printers, security doors and building escalation queries
- Ensure all office administration tasks are completed in relation to stationary, ordering, and ensuring printing stations are topped up and tidy.
- Ensuring all visitor & site procedures & policies are followed meeting our risk obligations.
- Ensuring security and access controls are adhered in relation to, managing cards, checking identification cards, visitor sign in and outs, monitoring of people entering our building.
- Assisting the Administration manager with co-ordination of all visitor management, including security and access processes, managing cards and ID, visitor sign in processes & monitoring
- Actioning and assisting with catering, room set ups, and room and catering bookings for onsite Tower events.
- Working with facilities and assisting with all internal service deliveries as directed by the Administration manager required for a functioning office, including meeting rooms, workstations, cleaning etc.
- Assisting the Administration Manager with tasks to do with our suppliers.
- Co-ordination & delivery of Health, Safety & Wellbeing site responsibilities including events i.e. winter wellness breakfasts, monthly office inspections, hazard management and reporting.

**This is a part-time opportunity of up to 20 hours per week.**

**What you'll need**

You will bring your passion for exceptional customer service skills with the ability to relate to all people in a professional and friendly manner. You will have a keen eye for detail, good organizational and time management skills, including the ability to prioritize and co-ordinate work**.**

**To be successful in this role, you will also be able to demonstrate the following**:

- NCEA levels
- Ability to manage a busy workload with great planning skills
- A people person that builds relationships quickly that relates to all personalities.
- Proficiency in Microsoft office suite
- Ability to multi-task with great prioritisation
- Strong customer service and interpersonal savvy skills

**What we'll bring to the table**

In addition to a competitive salary, we offer a range of perks and benefits to celebrate and look after our Tower employees.

**Highlights include**:

- A paid day off on your birthday, as well as two extra annual leave days every year and the option to buy an additional eight days of leave. So up to six weeks off
- Wellness leave instead of sick leave so you can proactively look after your health and wellbeing before you get sick
- Career growth - we promote internal capability; we have programmes that recognise star performers
- Flexible workplace opportunities at our beautiful new Fanshawe St office
- Discounts on Tower insurance products of up to 50%
- Free Life Insurance of up to four times your annual base salary
- Paid parental leave top up for 12 weeks
- Retail deals and discounts