Relationship Manager

4 days ago

Auckland City, New Zealand FleetPartners Full time

FleetPartners is an ASX-listed fleet leasing and management company operating across Australia and New Zealand. With a strong market presence, innovative technology platforms, and a commitment to sustainable transport solutions, we partner with businesses of all sizes to simplify and optimise their vehicle operations.

As we continue to grow in Aotearoa, we’re looking for passionate professionals to join our high-performing, customer-focused team. This is your opportunity to help shape the future of sustainable mobility in New Zealand. Learn more here.

**Our commitment to Diversity & Inclusion**:
**THE ROLE**:
We’re seeking a Relationship Manager for our Business Direct team. You will be an expert in managing relationships directly with our Small Fleet customers to ensure incremental growth of the leased fleet, maximisation of customer retention, fleet penetration, profitability and high customer satisfaction levels.

**Key responsibilities**:

- Achieve company sales targets by retaining Small Fleets customers and identifying new business growth opportunities from existing customers;
- Champion the customer needs and requirements within FleetPartners organisation to add value to the customers management of their fleet through pro-active advice.
- Define strategies to expand multi-service offerings by understanding the key drivers, their key pain points and decision makers in the process.
- Upload and maintain relevant customer data in Salesforce and other operating systems to capture all opportunities and customer holistically.
- Present on customer portfolio sales performance quarterly including expected business plan and budget outcomes;
- Feedback and report to management on any competitor activity within the portfolio.

**ABOUT YOU**:

- 2 years of experience in B2B account management or inside sales orientated role. _Fleet management and leasing, automotive or broker industry experience preferred_;
- Proven ability in exceeding sales targets and retaining and growing portfolio’s with superior customer service;
- Proven consultative and solution-based selling skills preferably through partners or to small business;
- Results driven and target focussed and able to build and maintain a sales pipeline;
- Strong experience and demonstrated ability to influence and build relationships with a broad range of internal and external stakeholders.

**THE PERKS**:
Our employee benefits are continually evolving to meet the needs of our people. They currently include
- Up to 27 days annual leave per annum;
- Flexible and hybrid working arrangements;
- Generous paid parental leave;
- Learning and development opportunities;
- Corporate retail discounts. _and more_.

**Awards**
- Toitu Net Carbon Zero certification_
- WGEA Employer of Choice for Gender Equality_

Work180 Endorsed Employer for Women

**Requirements**:
**Benefits

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