Relationship/account Manager

1 week ago

Auckland City, New Zealand Connexa Full time

Connexa is New Zealand’s leading mobile tower infrastructure company, driven by a mission to enable a more connected digital future for Aotearoa New Zealand. We do this by designing, building and managing mobile sites across the country for telecommunications providers (like Spark and 2degrees) to expand their coverage efficiently and sustainably. Our tower portfolio of 2,400 covers Cape Reigna to Bluff and is the largest in New Zealand.

As a Relationship/Account Manager at Connexa you will be accountable for delivering relationship and commercial outcomes for your nominated accounts, developing a deep understanding of our customers’ business drivers and success criteria and, along with the rest the Customer team, co-designing and executing against sales/business development strategies.

The role will suit a seasoned sales professional who is now looking to supercharge their career in a dynamic and growing company. Ideally you will have a passion for teleco, but you will most certainly pride yourself on your ability to build and nurture long term sustainable customer relationships.

As Connexa is still a relatively new company in growth-mode everyone is asked to ‘roll up their sleeves’ and co-design our ways of working. We have a unique opportunity to do things faster and smarter than ever before - and you will play a key part in all of this.

Key responsibilities include:

- Being the voice of Connexa within the customer and the voice of the customer within Connexa
- Creating relevant solutions to strengthen relationships and drive revenue growth
- Managing commercial governance, including pricing, site order confirmations, contract negotiations and operational escalations
- Tracking and monitoring operational and performance metrics
- Contributing to the development of sales and product strategies - finding alignment and win:win outcomes for Connexa and our customers - and executing against agreed strategies
- Identifying customer and market trends, opportunities and threats
- Helping identify new revenue streams, business innovation and marketing opportunities

**Requirements**:
To be successful you will have:

- Prior experience in a senior sales/account/relationship management role
- A customer-first attitude, excellent at building and maintaining enduring relationships
- Demonstrable success of delivering to sales targets and identifying new revenue opportunities
- Strong network within, and understanding of, the NZ teleco market/industry
- Adaptability and flexibility in a dynamic and evolving/growing work environment
- Fantastic communication skills in all formats
- A creative approach to problem-solving
- Ability to collaborate effectively with multiple internal and external stakeholders
- A recognition and embrace of differences and diversity in the workplace
- A growth mindset and desire for continuous improvement

**Benefits**

In return for your efforts, you will also be rewarded with a competitive annual salary and benefits package. And we strongly believe that Connexa is a great place to work.

This is an exciting time to be joining Connexa - working with us will challenge you, broaden your horizons and allow you to make your mark on a totally new segment of New Zealand’s telecommunications industry.

If this sounds like youAPPLY ONLINE TODAY

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