Partner Engagement Manager

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change. **Partner Engagement Manager - Response** - **Based at Royal New Zealand Police College, Porirua or National Headquarters, Wellington**: - **Band J**: - **Police Employee**: - **Permanent, Full time**: - **JR 5311070** **E tu ki te kei o te waka, kia pakia koe e nga ngaru o te wa.** - Stand at the stern of the canoe and feel the spray of the future biting at your face _ **Mo te tunga | About the role** The Partner Engagement Manager works within the Response Product group to ensure our strategic partner is aligned with the overall product direction and service delivery meets requirements. The Partner Engagement Manager is responsible for the planning to ensure both Police and our strategic partner stay aligned and that future opportunities are identified. This includes the coordination of operational, strategic and governance level meetings to enable both parties to explore optimisation and innovation opportunities. This role requires a deep understanding of the strategic partner and their services as well as the internal product ecosystem that the supplier supports to ensure optimal value is delivered to the organisation. **Key Accountabilities**: - Service Delivery - manage the delivery of the Response (111 Emergency response services) on behalf of our internal customers. - Strategy development - Provide advice to the Product Manager on the ongoing strategic direction of our supplier to ensure alignment of the Response Product Vision with Emergency Communication and Dispatch Centres business strategy. - Financial management - Track and report relevant budgetary spending where appropriate and ensure Product Managers and Product Owners are supported in decision making. - Relationship Management - Develop and maintain strong working relationships with our supplier and end users of services to facilitate resolution of any issues in a timely manner and ensure quality standards are maintained or exceeded. **He aha taau e kawe mai | What you'll bring** Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others. - Have experience in engaging with stakeholders and developing strong relationships. - Ensure effective communication with internal stakeholders and our strategic partners. - Seek clarity about the outcomes and activities that the strategic partnership delivers. - Deliver high standards of service to all stakeholders in a professional manner. This role is set at **Individual Contributor level**, this means your key purpose is "to deliver or enable others to deliver Our Business". **To view the position description for this role please copy and paste this link into a new browser**: **Mo tatou | About us** New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas. Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways. The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support. **_To view more detailed information about our recruitment process along with further details about requirements please click below link:_** Applicant Information Pack (External) **Utu a-tau | Salary** This position is covered by a collective agreement and salary will commence between $110,425 and $117,014 dependent on skills and experience relevant to the role.