Professional Services Coordinator

2 weeks ago


Auckland City, New Zealand Teletrac Navman Full time

**Professional Services Coordinator - 12 months Maternity Cover**

**Are you experienced in providing superior pre-sales trials and coordination support to internal teams and customers?**

**What you’ll do**:
This is an opportunity to join us to initially provide maternity cover of 12 months, where you'll be exposed to many areas across the business and able to develop your knowledge and skills ready for your next role... and who knows, this could be with us

You’ll join our Professional Services Team and provide support with large implementations. You’ll build relationships with internal and external teams and work with our enterprise customers answering their queries and rolling out their solutions. You’ll train customers to help them realise the full potential of our solution. Ultimately driving outstanding results for the customer and for Teletrac Navman.

**What will help you succeed**:
You’ll be proactive and self-motivated. You’ll take ownership and be creative in your approach to problem-solving, proposing and converting ideas into action, and quickly become integral to the success of the local and global Professional Services Group.
- Excellent customer support/coordination and organizational skills, developed in an enterprise business
- Strong written and verbal communication skills; able to communicate effectively at all levels
- Strong MS Office skills and experience
- Experience providing hardware, software, and/or service solutions to large accounts

**Desirable**:

- Prior experience within the IT and Technology industry
- Prior project coordination experience ideally pre-sales, implementation, and coordination
- Working knowledge of GPS & fleet management technology

**WHAT’S IN IT FOR YOU?**

**You will enjoy**:

- An open, fun, and inclusive culture - and the opportunity to work with some awesome people
- Full onboarding and support to be successful in your role
- Development opportunities with 1:1 coaching/mentoring, online courses, product training, joining project teams and so much more
- Employee Referral Programme - amazing rewards for referring a friend
- Service Awards - long service and recognition of achievements
- Community Impact: Volunteering and fundraising activities
- Networking Opportunities: Global Employee Resources Groups and social communities
- Employee Assistance Program (EAP), health insurance, and other wellness initiatives
- If you like to have the flexibility to bring ideas and deliver excellent service, join our culture of continuous improvement and help our customers keep the world moving.

**All applicants for this position must be authorized to work full-time in New Zealand**

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies - Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilising the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fuelling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and sustainability worldwide.

Energised by our shared purpose and values, we have a strong culture shaped by a deep organisation-wide commitment to inclusion, diversity, and equity (ID&E) and environmental, social, and governance (ESG). Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.



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