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Lead Service Coordinator

2 weeks ago

Auckland City, New Zealand Te Whatu Ora - Health New Zealand Full time

**Permanent role, 1.0 FTE (40 hours per week)**:

- ** Looking for an experienced Nurse or Allied Health Clinician to work within Adult Community Services**:

- ** Excellent opportunity to demonstrate senior level of clinical expertise in a NASC setting**

Make a difference in the lives of people living across Tāmaki Makaurau. Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
- ** About the role**

An exciting opportunity has become available for an **experienced** **Nurse or Allied Health Clinician** to join the NASC team as a **Lead Service Coordinator**. You may have leadership experience or be looking to take that first step into management.

The role is a mix of clinical and influential leadership/management, reporting to a Charge Nurse Manager/Service Lead. You will lead a multi-professional team of service coordinators with strong professional support. Our service coordinators provide assessment and service coordination to adults who have long term disability or chronic long term health conditions.

As the Lead Service Coordinator, you will be able to:

- ** Lead and support staff** orientation, 1:1s, supervision, performance reviews and coaching.
- ** Oversee operations**caseload distribution, triage, workforce planning and leave management.
- ** Maintain clinical expertise** carry a small, complex caseload and model advanced practice.
- ** Drive quality improvement** audits, service reviews, guidelines and incident reviews.
- ** Grow people and workforce** support professional development, mentoring and student placements.

**About you**

You will:

- Be an NZ registered health professional with a current annual practising certificate
- Provide leadership and workload oversight for a multi-professional team of service coordinators
- Be InterRAI Home Care assessment trained
- Demonstrate commitment to the development and implementation of quality improvement initiatives
- Be open to new challenges and experiences
- Hold a clean drivers licence

This is a fantastic opportunity to work in a supportive team alongside other Lead Service Coordinators, an Advanced Clinician and a Nurse Specialist as week as the wider MDT within a community approach to care. If you are ready to take the next step in your career, this could be the role for you.

**Working at Health New Zealand**

**How to Apply**

**Job details**:
**Job Reference**:

AUC20254**Location**:

- North Island - Auckland - Central Auckland**Job type**:

Permanent Full time**Expertise**:

- Clinical - Allied Health - All values**Closes**:

16-Sep-2025