Manager Oia

Newly created leadership role
Wellington based with flexible working
Anticipated salary midpoint of $153,407, actual salary dependent on your experience

Ko wai mātou - About Us
At Manatū Hauora we are the kaitiaki of the health system, providing leadership and driving strategy and performance. We regulate the health sector and are the primary source of advice on health matters. As we move away from the response to the Covid pandemic now is the time to look to the future, to ensure New Zealanders are cared for by a health system that is innovative, future focussed and world leading.

Ko tōu ake mahi - What You'll Do
The Government Services Group provides the Ministry and its Ministers with support to carry out their democratic functions across its four teams: OIA Services, Ministerial Correspondence, Parliamentary Advice and Coordination, and OIA Advisory and Complaints. Particular support is provided to the Ministry's Private Secretaries in Ministerial Offices.
The OIA Advisory and Complaints Manager has functional responsibility for leading responses to informal complaints referred from the Office of the Ombudsman, organisational reporting on Government Services functions, and supporting the OIA Services Manager in responding to requests for information.

**The OIA Advisory and Complaints team will**:

- Build the Ministry's capability and capacity for responding to queries from the public and a process for the timely and effective provision of information programme of work that is aligned with the Directorate and Ministry to deliver on the Government's and Ministry priorities
- Grow and support the organisation's machinery of government capability
- Lead a feedback loop so that the organisation can learn from complaints

Ko ngā pukenga ōu - What You'll Bring

An excellent knowledge of government structures and processes, and the machinery of Government.
Tertiary qualification in a relevant field or equivalent experience, including those with a legal or public policy focus.
Previous successful leadership experience in an operational and/or role with a ministerial interface.
Strong experience working with government decision-making and operating procedures and working with Ministers and their office(s), and central agencies.
Strong relationship management skills with the ability to foster good stakeholder relationships through collaboration and partnerships.

He aha ta tatou kawe mai - What We Bring
Flexibility - We understand everyone is different and treat most roles as flexible
Inclusivity - Our Values help us to provide a diverse, inclusive and accessible workplace
Wellbeing - Our people can be themselves, are supported and able to perform well in their roles
Purpose - Our mahi is nationally significant and is improving the lives of New Zealanders

Ngā Uaratanga - Our Values
Our Values underpin how we work together and with the health and disability sector, public service colleagues and communities to achieve pae ora - healthy futures for all New Zealanders.

Manaakitanga - We show care, inclusion, respect, support, trust, and kindness to each other
Kaitiakitanga - We preserve and maintain an environment that enables our people to thrive
Whakapono - We have trust and faith in each other to do the right thing
Kōkiri ngātahi - We commit and work together towards a common purpose

Me pēhea te tono - How to Apply

We value diversity and inclusion and are committed to working in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference could bring to us. Please let us know if there is any support we can provide to ensure the recruitment process is accessible to you.