Data Integrity Administrator

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We have an opportunity for a **Data Integrity Administrator **to join our **Auckland **team In this role we are seeking a standout individual with confidence, energy, and enthusiasm to be a vital link between our customers and the Fire business units.

At Wormald, we have a strong, stable and supportive team culture, and we’re passionate about what we do - Fire Protection

We are the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 130 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.

**What we offer**:

- Competitive salary package
- Excellent team culture
- Ongoing training and opportunities for professional development and upskilling

**What you will do**:

- Provide first class administration support in a fast paced and dynamic environment
- Provide direct support for the execution of day-to-day functions in the invoicing and data entry

**How you will do it**:

- Provide customer centric admin support to our clients
- Provide administration support to the business units
- Accurate uploading, updating and maintenance of client data. This also includes data extraction and reporting on new and future client requirements.
- Preparation of reports and correspondence for internal and external use
- Prepare billings & customer account special handling requirements (request PO ref #’s)
- Researches, resolves, or escalates accounts receivable disputes/issues. If needed, will interact with customer to resolve receivable issues. Writes up invoice credits and journals as necessary.
- Researches, resolves, or escalates accounts payable issues. If needed, will interact with suppliers to resolve issues.
- Clean and precise data entry
- Other duties as required by management
- Be a positive, willing, contributing, and adaptable member of the team at all times and demonstrating high ethical behaviours

**What we look for?**
- Business Administration qualification preferred but not essential
- At least 3 years outbound customer service and or sales experience
- Previous Administration experience
- Sales / Key Account Management qualifications or courses preferred (not essential)
- Intermediate to Advanced computer skills in Microsoft Word, Excel
- Broad business experience preferred (not essential)
- Customer management experience
- Fire Industry experience an advantage but not essential
- Outstanding problem solving and analytical skills
- Professional presentation skills with an engaging and mature personality
- Efficient and impeccable customer service for new and existing clients
- Exceptional organisational and time management skills to juggle multiple expectations
- Negotiation and conflict resolution skills
- Excellent written and verbal communication skills
- Professional and confident telephone manner
- Multi-tasking and time management skills
- Positive and flexible, team player approach. Assist in creating and maintaining a healthy work environment.
- Ability to hit the ground running and pick up new systems and processes quickly
- Experience dealing with a variety of personality types
- An eagle eye for detail
- Knowledge of Pronto would be a distinct advantage
- Ability to communicate with people at all levels throughout a large organisation
- Please note pre-employment checks - including reference checks, medical, criminal record check, and drug & alcohol testing - will form part of the eligibility process. _

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