Aml & Kyc Customer Service Administrator (New

1 week ago

Remote, New Zealand MVSI Full time

**Why Apply?**

Get an awesome career Ours is a specialised industry, and experience is in short supply. We employ people from all walks of life, and train them to be certified professionals over time. This is a fabulous opportunity to find a new direction, build transferable skills, and enjoy a profession where every day is interesting, and you'll want to come to work.

**The Role**:
Doing all kinds of background checks on people and organisations, and completing verification reports.

These may include company shareholdings, identity verification, and a lot lot more. Working with our clients to produce outcomes, you'll be dealing with a wide range of people, and situations, and we guarantee you will never be bored. In fact this is a great opportunity to take your career to a whole new level, in the specialised world of pre-employment screening.

**Your responsibilities**:

- You will be liaising with and supporting teams in Australia, the UK, Europe, America, and Asia.
- Conduct KYC verifications on both consumer and commercial clients in multiple jurisdictions.
- Communicate with clients for further information or documentation that could be required and support them through the customer journey.
- Contribute to continuous process improvements through innovative ideas and proactive thinking.
- Keep up to date with changing industry regulations and trends relating to security, financial crime, and other emerging issues.
- Meeting agreed KPI’s for productivity and quality.

**The Team**:
Did we mention awesome? We have an awesome team Our people are our most valuable asset, and we have a great bunch of people, and the culture to match. Lots of support, information sharing, and just a great environment to work in. You'll enjoy coming to work every day.

**About You**:
We don't need a lot, but we do have a couple of prerequisites.

First, we want people who care. We love our clients at MVSI, and customer service is everything, so your attitude to clients must be first rate, including your communication skills. An exceptional phone manner is a must

And secondly smarts, you'll be able to think on your feet, solve problems, and get the job done, and you'll be provided the autonomy to achieve that.

You do need computer literacy, good typing skills, (fast typing a bonus) grammar and punctuation are excellent and you're a born organiser. Time management is also one of your key strengths and ability to hit the ground running.

**Let's do it**

This is a great opportunity for someone who wants to build a real career in the fast-growing anti-money laundering and financial compliance industry with a company that promotes and supports career progression.

We'll provide all the support and training (and sponsor your certification) that you need around AML, KYC and the legalities of Anti Money Laundering, you need to bring the attitude that our clients are going to love

At MVSI we are all about people, so tell us about who you are in your cover letter, it makes all the difference.

We'd love to hear from you

**Benefits**:

- Referral program
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- AML and KYC: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

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