Operations Transition Manager

**8 month fixed term role**:

- **Wiri location**:

- **Critical operational support for peak**

Hands-on, people-focused role designed to help guide our Auckland Processing Centre through a period of transformation and peak performance.

**Mo te Tukurau Aotearoa - About NZ Post**

At NZ Post Tukurau Aotearoa, we're proud of the work we do to keep New Zealand connected. From the far north to the deep south, our teams deliver what matters most-whether it's medicine, tech, or a treasured family heirloom. We've been part of Aotearoa's story for over 180 years, and we're constantly evolving to meet the needs of our communities.

We're investing in technology, infrastructure, and sustainability to build a future-focused NZ Post-and you could be part of that journey.

**Korero mo te turanga - About the role**

As our fixed term Operations Transition Manager, you'll play a key role in supporting the Auckland Processing Centre (APC) Manager during our busy peak season of October through to January and then lead transition activities to help shift our operations into a future-ready state from January through to May 2026. APC is our flagship site, with state-of-the-art automated sorting technology which sets the rhythm across the rest of our network.

Over this period of time, you will utilise your extensive Ops Manager experience to work closely and collaboratively with our leadership team, Operational Excellence, and People teams to reset team structures, uplift capability, and embed new rhythms and ways of working. This is a hands-on, collaborative role where you'll guide, coach, and support our frontline leaders while driving performance and continuous improvement. Relationship skills will be your superpower.

Key Responsibilities in the role will include:

- Support peak season operations and throughput delivery across automated and manual sortation.
- Lead transition planning and implementation for APC's future operating model.
- Coach and mentor shift leaders and operational teams.
- Drive Management Operating System (MOS) practices and continuous improvement.
- Collaborate across functions to uplift capability and reset team structures.
- Champion safety, wellbeing, and engagement across the site.

**Mou - About you**

You will have a deep understanding of sortation systems, throughput, and performance metrics. Familiarity with Lean, PDCA, and MOS frameworks. Excellent stakeholder engagement and communication skills and ideally a tertiary qualification in Business, Operations Management, Supply Chain or Logistics to back it all up.

This is a unique opportunity to be part of a high-impact team, build leadership capability, and leave a lasting legacy. If you're passionate about people, performance, and progress and are open to a fixed term opportunity then this could be the perfect fit.

**He Aha Te Pai - What you'll love about us**

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about.

We have free onsite secure parking at our Auckland sites and you will be part of a team all working towards the same goals and outcomes.

**Hiahia? - Interested? Come and join the whanau**

Ready to be part of something bigger?

**Applications for this opportunity close on 28 September 2025.**

**There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in**our values**.**

**We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.