Operations Manager

7 days ago

Christchurch, New Zealand KiwiRail Full time

Permanent full-time opportunity
- Located in Christchurch

**He kōrero mō mātou | About us**:
At KiwiRail, we’re proud to be part of Aotearoa’s future connecting people, freight, and places through a safe, sustainable rail network. With over 150 years of history, our focus remains firmly on building stronger connections - between communities, with our customers, and across our teams.

We're a team that values safety, collaboration, and continual growth. Join us and be part of delivering real value socially, environmentally, and economically - for all New Zealanders.

**He whakamārama mo te tūranga mahi**| About the role**:
We have an exciting opportunity for an Operations Manager to join our team based at our Christchurch terminal. In this role, you will lead the daily operations and the team responsible for ensuring efficient train assembly, yard management, and customer-focused service delivery. You’ll drive health and safety leadership, team performance, and efficient resource allocation - all while maintaining a strong focus on service quality and operational compliance. You’ll play a key part in improving rail performance and championing best practices across the terminal. Strong interpersonal skills are essential, as you will manage customer relationships, staff performance, training, compliance and development.

**Ngā pukenga e rapu nei mātou**|**What (skills) you will bring**:

- 5+ years of experience in supervisory or management roles within a heavy industrial/unionised environment
- Operational visual leadership - this is not an office job Expertise in analysing, evaluating and problem-solving, risks and unplanned supply disruptions (forward thinking, organised and resilient)
- Experience in the management of a diverse workforce
- Understanding of health & safety culture and what that means for the organisation, our people, the community, and environment
- Familiarity with logistics, transport, or shift-based operations
- Confidence managing competing demands, rosters, and operational planning
- Current and Full NZ Class 1 Drivers License

**Nōu te rourou | What's in it for you**:

- A role with influence and growth in investment, one that will need someone to work with vigour and pace to bring our teams on the journey with us
- An opportunity to be part of a leadership team that is changing the way we work
- 5 weeks annual leave
- Access to NZR Welfare’s discounted health insurance and holiday homes across NZ
- Exclusive discounts on the Interislander and Great Journey scenic trains

**Rā aukati**| Application Close**: Friday 1st August 2025 unless filled sooner

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