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Customer Service Coordinator Kiripaepae

2 weeks ago

Christchurch, New Zealand UniLodge Full time

Full Job Description
- **Full Time**:

- **Join a company culture focused on fun**:

- **Based in Christchurch**

We are seeking Customer Service Coordinators to assist with customer service, property management tasks, administration and assisting with the leasing of our student apartments at UniLodge Ilam Apartments.

This role is a unique mix of front office reception, property management, and customer service and will give you a great opportunity to learn new skills in a supported learning environment.

**About the Role**
- Full time
- Rotating roster: flexible working hours of 40 hours per week between 7.30am and 11.00pm Monday to Sunday
- Operate the day-to-day front desk reception area
- Assist with the ongoing property management of our student apartments
- Undertaking administration and reporting tasks for the property
- Conduct room inspections
- Assist residents with enquiries related to their residency, studies, general needs and overall well-being
- Liaise with third parties regarding building facilities management including maintenance, contract cleaners, security etc.
- Be an active member of the emergency response team during shift times

**About You**
- A focus on service and quality with the passion to deliver outstanding experiences
- Experience in a University Environment (desirable)
- Experience with property management systems (highly regarded)
- Be culturally aware and understanding of different cultures
- Police Vetting (must be willing to obtain)

**About UniLodge**

UniLodge is the leading provider of student accommodation in Australia and New Zealand and is currently in an exciting growth cycle as demand for our services is escalating globally. With a growing portfolio of over 105 properties, encompassing over 30,000 beds, it’s a very exciting time to join the UniLodge team

**Our Benefits and Culture**

Our culture is built on trust and engagement and we go the extra mile to make your career at UniLodge as rewarding as possible.
- A diverse culture that is friendly, fun and collaborative
- Acknowledgement, rewards and benefits
- A multicultural & diverse environment
- Development and career advancement opportunities
- Benefits: Employee Assistance Program, activities, On the Spot rewards, Annual Company awards, Long-Tenure leave, Well-Being Programs, Emerging Leader Program

**What you need to do now