Hospitality Operations Coordinator

2 weeks ago

Auckland City, New Zealand UP Education Full time

Do you love Hospitality and have a passion for training and coaching - but not keen to get into the classroom? Well, this role might be exactly what you have been looking for The opportunity to directly influence and train the next generation of hospitality and culinary professionals, while managing our on-campus Café and Training kitchens.

**About the role**:
The role of the Hospitality Operations Coordinator is an exciting one combining the managing of daily operations of the training kitchens and student Cafe, the co-ordination of events and functions, and the delivery and assessment of industry relevant training focused on developing and building student capability.

The purpose of the role is to ensure that each NZMA student is provided with an optimal total learning experience through providing a place where students can eat, relax, engage but also put their skills into practice. A safe, supportive, and encouraging environment where they can make mistakes to learn from, build the confidence to overcome their nerves, and get experience dealing with real customers.

Some of your daily tasks in this role will include
- Preparing and presenting basic café menu items for service
- Opening and closing of the café
- Supervising, coaching, and training students in the café
- Managing inventory and equipment

**About you**:
You are an experienced Hospitality professional who has a passion for teaching and supporting others. You enjoy hands-on work and love interacting with others. In addition, your background and experience will include:

- Experience in the Hospitality industry including a supervisory or managerial role for at least 12 months
- Basic Café food item preparation and service experience
- Moderate technical skills in MS Word and MS Excel
- A relevant qualification at Level 5 or above is preferred but not essential
- Group training experience in a multi-cultural environment
- A strong understanding of the NZ Food Safety requirements and policies
- Demonstrated commitment to represent and be a strong advocate for students
- Knowledge of the tertiary education sector would be an advantage but is not necessary

**Why work with us?**

New Zealand Management Academies (NZMA) is one of NZ’s largest Private Training Establishments offering vocational courses and qualifications across a range of programmes. With authentic training environments, well-designed programmes, and a fun and supportive learning environment, we have a mission to provide all our students with positive educational experiences to help them move ahead.

Our organisation is strong on developing our people and having fun while we do it. We strive for success in everything we do with the strongest integrity. We ensure our team feels valued and informed about the direction we are heading in.

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