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Team Leader Electronic Monitoring

2 weeks ago

Canterbury, New Zealand New Zealand Government Full time

Work Life Balance
- Starting Salary $75,829, plus shift allowance, free parking, plus 5 weeks annual leave
- Fixed term - 12 months

Ngā kawenga | About the role
About the role and our team
The Team Leader, Electronic Monitoring is a pivotal role, it is key to supporting the development and growth of our Operations Advisers. You will lead a team of highly talented individuals; we will look to you to bring out the best in them, using your leadership skills to create a high performing and driven team.
The role operates across a 24 hour, 7 day a week rotating roster. This can take some time to get used it, and it's important for you to think about your commitments outside of work before applying.
If you are someone who cares about your community please read more, we would love to have you
Ngā pūkenga me ngā wheako | Skills and experience
To ensure your success we would look to you to demonstrate some or all of the following skills, experience and attributes:

- Experience leading, coaching and developing others
- Leadership experience in either a complex contact centre, customer service role, or in rehabilitation and reintegration related disciplines and practices.
- Sound judgement, problem solving and decision-making ability in dynamic, complex, high risk and/or sensitive situations.
- Resilience to deal with shift work, challenging situations, and people with difficult behaviours
- Excellent communication skills
- A great team-player
- Ability to create a high performing team

Utu ā-tau | Salary
- The starting salary for this role is $75,829.

Example of Roster
- Please refer to the job description for an example and explanation on how to use the roster.

Ko wai mātou | About us
Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.
To apply, please submit a tailored CV and a cover letter (PDF) describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values.
Applications close Sunday 20 November
Please note we may progress people to our assessment centre prior to the close date.