Assistant Manager, Front Office

1 day ago

Auckland City, New Zealand THE SEBEL Full time

**Company Description**
The Sebel Auckland Manukau is a stylish and convenient luxury property. Nestled in the heart of Manukau, just a short 15 minute drive from Auckland Airport and within walking distance of New Zealand’s largest theme park, Rainbow’s End. With easy access to Auckland City, The Sebel Auckland Manukau is the ideal base for both business and leisure travellers. We are a small, friendly group of unique individuals who encourage each other to be welcoming, authentic and inclusive in order to create a positive work environment. For our guests, our aim is to always strive for the highest standards of service in order to give them the very best experience, every time they walk into our hotel.

We are looking for a service focussed extraordinaire, who is passionate about our guests, creating memorable moments and leading a team, working closely with the Front Office Manager. This exciting opportunity as our **Assistant Manager, **could be your next step in forging a career with us.

This role will assist the Front Office Manager in the daily management of the Front Office department - leading all work of team members, ensuring the efficient and effective operation of the department during shift while ensuring guest comfort and providing exceptional service at all times.

As our next Assistant Manager, you will have:

- A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay;
- Proven leadership experience within a hotel environment;
- In lieu of the Front Office Manager, responsible for the smooth service, operations and well-being of the team and guests utilizing your leadership skills to do so.
- A team player - encouraging, training, empowering and developing your team to provide exceptional service.
- An advocate for Accors Live Limitless loyalty program - being proactive in driving strong results with the team.

**Qualifications** Qualifications**
- Minimum of 2 years of relevant experience in the hotel industry - advantageous
- Strong administrative abilities and fluency in both written and spoken English.
- Possess a strong background in Front Office procedures and Opera PMS.
- Demonstrated leadership abilities, outstanding communication and interpersonal skills.
- Availability to work on a rotating shift roster (A.M, P.M and night)
- Full, clean Driver’s License
- Current Manager’s Certificate

**Additional Information**
- ** Learn your Way** - Access to our Accor Academy so you can earn while you learn
- ** Work Your Way**:

- Flexibility to ensure a work life balance
- Incredible Accor **Heartist Benefits**:

- including discounted Food & Beverage + Accommodation Worldwide
- Accor's refer-a-friend bonus
- Access to our **Employee Assistance Program**:

- Uniforms provided and laundered
- Meals on shift

**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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