Front Office Receptionist

1 day ago

Auckland City, New Zealand UniLodge Full time

**Part-time position - 30 hrs per week**:

- **Join our growing company**:

- **Based in Auckland, NZ**

We are seeking a Front Office Receptionist (called Customer Service Co-ordinator internally) to assist with customer service, property management tasks, administration and assisting with the leasing of our student apartments at Student Living, Auckland, NZ.

This role is a unique mix of front office reception, property management, and customer service and will give you a great opportunity to learn new skills in a supported learning environment.

**About the Role**
- Part Time position
- Roster: 30 hours per week across Monday
- Friday
- Additional hours may be required for urgent or emergency matters
- Operate the day-to-day front desk reception area
- Assist with the ongoing property management of our student apartments
- Conduct room inspections & provide general administration support
- Assist residents with enquiries related to their residency, studies, general needs and overall well-being
- Liaise with third parties regarding building facilities management including maintenance, contract cleaners, security etc.
- Be an active member of the emergency response team during shift times

**About You**
- A focus on service and quality with the passion to deliver outstanding experiences
- Customer service experience in the accommodation industry
- Experience with Consol Cloud Management System (highly regarded)
- Be culturally aware and understanding of different cultures
- Police Vetting Check (required)

**About UniLodge**

UniLodge is the leading provider of student accommodation in Australia and New Zealand and is currently in an exciting growth cycle. With a growing portfolio of over 105 properties, encompassing over 31,000+ managed beds, it’s a very exciting time to join the UniLodge team

**Our Benefits and Culture**

Our culture is built on trust and engagement and we go the extra mile to make your career at UniLodge as rewarding as possible.
- A diverse culture that is friendly, fun and collaborative
- Acknowledgement, rewards and benefits
- A multicultural & diverse environment
- Development and career advancement opportunities
- Benefits: On the Spot rewards, Annual Company awards, Long-Tenure leave, Well-Being Programs, Employee Assistance Program, Emerging Leader Program and more

**How to Apply**

**_what does customer service mean to you?_**

We are a 2021 Circle Back Initiative Employer - We commit to responding to every applicant.

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