Premium Customer Experience Director

5 days ago


Auckland, Auckland, New Zealand Retailworld Resourcing Pty Ltd. Full time

Job Details

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Job Title: Assistant Manager

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Location: Auckland, New Zealand

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Industry: Retail

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Type: Full-time

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Description:

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Join our dynamic team as an Assistant Manager and take on a leadership role in our stylish Flagship location in Newmarket. As a high-end fashion boutique specialising in timeless, unique pieces, we require an experienced individual who can deliver exceptional customer service and drive sales growth.

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Responsibilities

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Your key responsibilities will include:

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  • Managing a team of stylists and ensuring they deliver exceptional customer service\
  • Building and nurturing long-term customer relationships and hosting events\
  • Leading the way with styling sessions and managing the client database\
  • Working towards team sales targets and customer sign-up goals
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Requirements

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To succeed in this role, you will need:

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  • Experience in leadership from premium/high-end retail settings – preferably within fashion, footwear, or accessories\
  • A proven track record of delivering outstanding customer service\
  • Confidence in leading styling sessions and managing a team


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