Premium Customer Experience Director
5 days ago
Job Details
\Job Title: Assistant Manager
\Location: Auckland, New Zealand
\Industry: Retail
\Type: Full-time
\Description:
\Join our dynamic team as an Assistant Manager and take on a leadership role in our stylish Flagship location in Newmarket. As a high-end fashion boutique specialising in timeless, unique pieces, we require an experienced individual who can deliver exceptional customer service and drive sales growth.
\Responsibilities
\Your key responsibilities will include:
\- Managing a team of stylists and ensuring they deliver exceptional customer service\
- Building and nurturing long-term customer relationships and hosting events\
- Leading the way with styling sessions and managing the client database\
- Working towards team sales targets and customer sign-up goals
Requirements
\To succeed in this role, you will need:
\- Experience in leadership from premium/high-end retail settings – preferably within fashion, footwear, or accessories\
- A proven track record of delivering outstanding customer service\
- Confidence in leading styling sessions and managing a team
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