Premium Table Games Executive

4 days ago


Auckland, Auckland, New Zealand SkyCity Entertainment Group Full time
About Us
SkyCity Entertainment Group is a premier gaming and entertainment destination in Auckland's CBD. We strive to deliver an exceptional customer experience through our commitment to excellence in service and hospitality.

The Job
This exciting opportunity exists for a highly motivated and experienced individual to join our team as Vice President of Customer Relations - Premium Table Games. The successful candidate will lead the development and implementation of strategies to elevate the VIP gaming experience, drive engagement, and increase customer satisfaction. Key responsibilities will include:

  1. Managing and developing strong relationships with VIP Premium Gaming customers.
  2. Ensuring seamless experiences between our hospitality and gaming offers.
  3. Creating and maintaining accurate customer databases.
  4. Identifying and pursuing business opportunities to achieve outstanding results.

About You
To succeed in this role, you will need to demonstrate a proven track record in premium customer relations or service positions, with expertise in hospitality operations and VIP gaming environments. Your skills and qualifications should include:

  • Advanced knowledge of high-level customer service standards.
  • Exceptional time management and organisational skills.
  • Ability to work independently and prioritise tasks effectively.

What We Offer
As a valued member of our team, you can expect a range of benefits, including:

  • A stimulating work environment that encourages collaboration and innovation.
  • Opportunities for career growth and professional development.
  • Discounted staff parking and dry cleaning services.
  • Complimentary meal options in our staff cafeteria.


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