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Customer Experience Expert

1 week ago

Auckland, Auckland, New Zealand Country Road Full time
About Our Brand

Trenery is a design-led brand that creates modern, sophisticated collections for women and men who appreciate timeless style. Our pieces are designed in Melbourne and feature premium fabrications sourced from around the world.

We are part of the Country Road Group, a portfolio of premium brands providing everything needed for a modern lifestyle.

Why Work for Us:

  • Be a part of an established and trusted iconic Australian brand.
  • Reward and recognition through generous employee discounts across all of our Brands (Witchery, Trenery, Country Road, Politix and Mimco).
  • A genuine and open high-performing culture who have fun and celebrate success.
  • Opportunity to become involved in our Corporate Social Responsibility program, supporting community partnerships.
Job Requirements:
  • Deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.
  • Stay up-to-date with the latest products and share your knowledge with customers to drive sales growth.
  • Contribute to the smooth operations of the store through effective management of stock and loss prevention.
  • Maintain visual merchandising standards and ensure the store is visually presented in accordance with brand guidelines.
  • Collaborate with your store team to deliver results and live the Country Road Group values.