Customer Experience Director

Job DescriptionThe Customer Experience Director will oversee the delivery of exceptional customer service at our hotel. This involves managing a team of staff who provide assistance to guests, as well as developing and implementing strategies to improve the overall customer experience.This role requires strong leadership and communication skills, as well as...

Role OverviewWe are looking for a highly skilled and experienced Global Customer Experience Director to join our Supply Chain team. This role will be responsible for leading and supporting a team of 5 Customer Relations Specialists in delivering exceptional customer experiences and satisfaction.Main ResponsibilitiesDevelop and implement strategies to improve...

Job DescriptionWe are seeking an experienced Customer Experience Director to lead and shape our customer experience strategy — from sales and onboarding to service and retention.This role is pivotal in driving a culture of continuous improvement, ensuring we're delivering exceptional experiences that meet and exceed customer and partner expectations.You'll...

Company OverviewAbano Healthcare is a growing, innovative company leading the way in patient engagement and experience in the dental industry.About the RoleWe are looking for a Director of Customer Experience and Strategy to lead our patient engagement efforts, optimize our CRM systems, and drive exceptional experiences at every touchpoint. The ideal...

**Company Overview**Xero is a cloud-based accounting software company that helps small businesses manage their finances. We're committed to providing exceptional customer experiences and supporting our users with 24/7 support.**Job Description**Lead a Team of Customer Experience Specialists: As a Customer Experience People Lead, you'll be responsible for...

Job DescriptionWe are seeking an experienced Customer Services Manager to lead our Supply Chain team in Auckland, New Zealand. This is a full-time position that offers a competitive salary and benefits package.Key ResponsibilitiesLead and support a team of 5 Customer Relations Specialists to deliver exceptional customer experiences and satisfaction.Develop...

Job SummaryWe are seeking a highly skilled and experienced retail leader to join our team as Northern Retail Manager. In this critical role, you will be responsible for leading our retail operations and driving customer experience excellence across all touchpoints.About Us:Cotton On Group is a global fashion and lifestyle brand that creates everyday products...

We are Retail Prodigy Group, a retail franchise partner for NIKE Stores across Australia and New Zealand. We are seeking an experienced Store Manager to lead our team in Botany, Auckland.As a Store Manager, you will be responsible for leading a winning team to consistently deliver the Ultimate Customer Experience. You will work collaboratively with the Area...

**Company Overview**Card Factory is a leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.We are committed to delivering exceptional customer experiences and developing our colleagues to achieve commercial growth.In this role, you will be responsible for driving business success by...

About Us: Stoppress is a leading retail marketing agency that partners with iconic consumer brands and retailers to drive shopper engagement and conversion in New Zealand.Job Title: Account DirectorJob Summary: We are seeking an experienced Account Director to join our central Auckland team. The successful candidate will have a strong background in...

Key Responsibilities:As a Service Manager at The Baby Bunting group, you will be responsible for guiding our team in educating parents on our products, demonstrating their features and benefits, and fostering genuine relationships with each and every customer.You will maintain the store's appearance and showcase our latest promotions, ensuring that all OH&S...

Rentokil Initial is seeking a dynamic and experienced Head of Customer Experience to lead our customer service function in New Zealand and Fiji. This senior leadership role is responsible for driving the strategic direction, operations, and performance of our customer service team, ensuring exceptional customer experiences across all channels.Key...

We are looking for a Customer Service Director to lead, inspire, and make a lasting impact in our dynamic retail environment.About You:Proven experience leading a team in a customer-centric environment.A creative problem-solver with excellent organizational skills and a strong work ethic.A dynamic attitude and a love for challenges.About Us:Flo & Frankie is...

About UsASB Bank is a leading financial institution in New Zealand, committed to fostering a culture that respects our people's unique contributions and supports their personal and professional growth.The OpportunityWe are seeking an experienced Experience Director - ASB Bank to join our Live Experience Team. As a key member of our team, you will be...

Key ResponsibilitiesLead and embed a culture that builds a team of engaged product ambassadors within your store.Enable and empower your Store Management team who are customer first, people focused and results driven.Culture is about being authentic and embracing individuality.It's more than a job; it's about making a positive difference in everything we...

About the JobThe Director supporting the Data Experience value stream will be responsible for developing a rolling 3-5 year product vision and strategy for our Spend Clarity for Enterprise data experiences.Main Objectives:To develop a product vision and strategy that aligns with the company's goals and objectives.To lead a team of product managers to ensure...

Director of Equity and Student ExperienceThe University of Auckland invites applications for a dedicated professional to lead the development and implementation of equity and student experience initiatives. As Associate Director Student Engagement & Equity, you will play a pivotal role in creating an inclusive and equitable campus environment.Main...

About UsSkyCity Entertainment Group is a world-class gaming destination located in the heart of Auckland's CBD. Our team strives to provide an exceptional experience for our customers, focusing on building strong relationships and delivering a seamless experience across all aspects of our operations.The RoleAs our new Vice President of Customer Relations -...

About the JobWe are seeking a Global Customer Satisfaction Director to join our Supply Chain team in Auckland. As a key member of our organization, you will be responsible for leading and developing a high-performing customer service team to deliver exceptional customer experiences and satisfaction.Main ResponsibilitiesLead and develop a high-performing...

As a Sales and Customer Service Director at Mons Royale, you'll be responsible for leading our retail team in Queenstown and driving sales, building community connections, and cultivating a customer-first culture. This is an exciting opportunity for a natural leader who can inspire a team to deliver outstanding customer experiences.About the CompanyWe're a...