Maintenance Claims Processor
4 days ago
Downer is a leading provider of integrated services in Australia and New Zealand. We work closely with our customers to design, build, and sustain assets, infrastructure, and facilities.
The Role
This position reports to the Senior Finance Manager and is responsible for ensuring building maintenance & repairs works claims made by sub-contractors are complete, correct, and accurate in readiness for payment. Your key responsibilities will include:
- Ensuring all works orders claims meet company expectations, identifying anomalies and liaising with the relevant sub-contractor for clarification or further information.
- Implementing changes in process to meet customer's requirements.
- Managing exceptions works orders, following through to resolution and finalisation.
- Ensuring all works meet contractual and quality assurance KPIs.
- Completing finalising activity.
- Providing regular reports.
Key Skills and Qualifications
Solid numeric capability along with experience in preparing and manipulating data in spreadsheets, preferably within the building & construction industry. Efficient and accurate keyboarding skills. Claims assessing and invoicing experience. Excellent administration, organisation, and analytical skills. Well-developed communication and interpersonal skills.
Benefits
We offer a diverse and inclusive culture and the opportunity to be part of a great team working in a collaborative environment. Free access to health care benefits and discounted holiday homes. Internal promotion encouraged, training and development on offer. Discounts for insurance, retail stores, gym memberships, and more.
About Working at Downer
Want to know more about what it is like to work at Downer? Then head to our People Site https://www.downergroup.co.nz/facilities-management.
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